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Post Purchase

Feb 12, 2019

The High Price of Returns

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Customer Service
Post Purchase
Returns
Returns

Dec 6, 2018

Earning Loyalty Through the Customer Post-Purchase Journey [Infographic]

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Customer Experience
Loyalty
Post Purchase
Post Purchase

Mar 29, 2018

5 Ways to Get the Most Out of a Branded Tracking Experience

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Customer Experience
Post Purchase
Product
Product

Mar 13, 2018

4 Questions to Ask Before Building a Post-purchase Solution

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Customer Experience
Ecommerce
Post Purchase
Post Purchase

Feb 8, 2018

What We Learned at the 2018 Narvar Summit

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Events
Loyalty
Post Purchase
Post Purchase

Jan 16, 2018

5 Teams to Include When Building a Post-purchase Business Case

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Customer Experience
Ecommerce
Post Purchase
Post Purchase

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Jan 2, 2018

Lies, Damned Lies, and Statistics: Logistics Operations and Ecommerce

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Post Purchase
Retail Technology
Supply Chain
Supply Chain

Dec 21, 2017

6 Post-purchase Resolutions for Customer-centric Retailers

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Customer Experience
Ecommerce
Post Purchase
Post Purchase

Dec 20, 2017

Content Roundup: Holiday 2017

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Customer Experience
Holiday
Post Purchase
Post Purchase

Oct 20, 2017

Why DSW & Marine Depot Will Definitely Deliver During Holiday 2017 (and All Year Round)

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Customer Experience
Holiday
Post Purchase
Post Purchase

Sep 15, 2017

How to Prepare for Holiday Returns (Before You Get Bombarded with Them)

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Post Purchase
Returns
Holiday
Holiday

Sep 5, 2017

How Finish Line Delivers the "Epic Finish"

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Customer Experience
Post Purchase
Loyalty
Loyalty

Aug 31, 2017

A Recipe for Post-purchase Success

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Customer Experience
Ecommerce
Post Purchase
Post Purchase

Jul 27, 2017

Easy Returns Promote Customer Loyalty—Just Ask These Guys

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Customer Experience
Post Purchase
Returns
Returns

Jul 5, 2017

6 Common Reasons for Retail Returns (And Why You Should Care)

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Customer Service
Post Purchase
Returns
Returns

Jun 13, 2017

Bracketing: For Online Returns, the Bedroom Is the New Fitting Room

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Customer Experience
Ecommerce
Post Purchase
Post Purchase

Jun 6, 2017

It's Official: Returns Are the New Normal

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Customer Experience
Post Purchase
Returns
Returns

May 22, 2017

Delivering Bad News to Customers (and How to Turn it into Great Customer Service)

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Customer Experience
Customer Service
Post Purchase
Post Purchase

May 9, 2017

Study: 90% of Retailers Agree That Post-purchase Drives Revenue

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News
Post Purchase

Apr 7, 2017

What Human Customer Service Can Do Better Than a Bot

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Customer Experience
Customer Service
Post Purchase
Post Purchase

Mar 20, 2017

Narvar Launches Post-purchase Benchmark

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Customer Experience
Loyalty
Post Purchase
Post Purchase

Feb 16, 2017

What We Learned at the Narvar Summit

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Culture
Customer Experience
Events
Events

Feb 8, 2017

Narvar Summit Brings Together Post-purchase Executives in San Francisco

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Culture
News
Post Purchase
Post Purchase

Jan 18, 2017

Shopping Preferences Shifting Toward Effortless, Emotion-driven Commerce, Says New Study

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Customer Experience
Ecommerce
Loyalty
Loyalty

Dec 12, 2016

How to Deliver on Customer Expectations During the Holidays

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Customer Experience
Post Purchase
Supply Chain
Supply Chain

Dec 9, 2016

Introducing Narvar Alerts: Customers Deserve to Know

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Post Purchase
Customer Experience
Product
Product

Sep 21, 2016

Early Alerts Keep Customers Happy Despite Shipping Delays

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Post Purchase
Supply Chain

Sep 19, 2016

The Most Admired Retailers Succeed With These 3 Strategies

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Post Purchase
Content Marketing

Sep 2, 2016

Give Holiday Shoppers The Gift of A Great Post-purchase Experience

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Post Purchase
Returns
Holiday
Holiday

Aug 31, 2016

In The Next E-Comm Evolution, Brands Go Beyond the Buy

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Customer Experience
Post Purchase

Aug 19, 2016

3 Ways to Win the Hearts of Online Shoppers

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Loyalty
Post Purchase

Aug 6, 2016

Online Retailers Should Care More About the Post-purchase Experience

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Post Purchase

Aug 2, 2016

5 Ways to Thrive in the Post-purchase Landscape

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Customer Experience
Loyalty
Personalization
Personalization
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