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Reducing Customer Friction Through Returns

If you’re interested in learning how to expedite your refund time, reduce returns-related inquiries, or boost CSAT — this is a conversation you won’t want to miss. Register now!

Reducing Customer Friction Through Returns

If you’re interested in learning how to expedite your refund time, reduce returns-related inquiries, or boost CSAT — this is a conversation you won’t want to miss. Register now!

Narvar’s Top Picks

Revenue Retention Tactics to Make Returns Less Spooky

2023 Report: State of UK Returns

Get Holiday Ready Alongside Europe's Top Retailers

Webinar: How to Prepare Your Returns Program for the Holidays

Best Practices for Dealing With Returns in Ecommerce

State of Returns 2023

State of Returns 2023

Boosting Repurchase Rates Through Post-Purchase Communication

Boosting Repurchase Rates Through Post-Purchase Communication

Revenue Retention Tactics to Make Returns Less Spooky

Revenue Retention Tactics to Make Returns Less Spooky

2023 Report: State of UK Returns

2023 Report: State of UK Returns

Get Holiday Ready Alongside Europe's Top Retailers

Get Holiday Ready Alongside Europe's Top Retailers

Webinar: How to Prepare Your Returns Program for the Holidays

Webinar: How to Prepare Your Returns Program for the Holidays

Webinar: Get Ready for the Holidays Before It’s Too Late

Webinar: Get Ready for the Holidays Before It’s Too Late

Workshop: How Retail's Best Prepare for Peak Season

Workshop: How Retail's Best Prepare for Peak Season

Webinar: Why Self-Service Exchanges Power Retention

Webinar: Why Self-Service Exchanges Power Retention

Preparing Your Post-Purchase Experience for Peak Season: A Guide for Ecommerce Professionals

3 Ways to Win the Hearts of Online Shoppers

How a Liberal Returns Policy Can Boost Loyalty and Sales

How To Simplify The Returns Process And Level Up Customer Experience

5 Ways to Thrive in the Post-Purchase Landscape

How to Deliver Bad News to Shoppers

How to Optimize Your eCommerce Warehouse for Efficiency and Scalability

The Growing Normalization of Returns in Ecommerce

Ecommerce Advice: Picking the Right Return Software

Machine Learning Is Delivering More Personal Retail Experiences

5 Jobs That Will Transform Retail

Luxury Brands Sell Lifestyles, Not Products

2023 Report: State of UK Returns

2023 Report: State of UK Returns

State of Returns 2023

State of Returns 2023

How Retailers in the UK Are Investing Their Money

How Retailers in the UK Are Investing Their Money

State of Returns: The End of One-Size-Fits-All Returns

State of Returns: The End of One-Size-Fits-All Returns

Narvar's Annual Returns Policy Benchmark Report

Narvar's Annual Returns Policy Benchmark Report

Retail Returns Study: Why Consumers Bend the Rules

Retail Returns Study: Why Consumers Bend the Rules

How Brands Are Changing Their D2C Strategy

How Brands Are Changing Their D2C Strategy

Successful Retail Strategies for the Stay-at-Home Economy

Successful Retail Strategies for the Stay-at-Home Economy

A Look Back at the 2021 Holiday Season

A Look Back at the 2021 Holiday Season

State of Returns: Finding What Fits

State of Returns: Finding What Fits

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Returns Benchmarks Report

Returns Benchmarks Report

State of Returns: New Expectations

State of Returns: New Expectations

The State of Online Returns: A Global Study

The State of Online Returns: A Global Study

The 6 Magical Moments in Retail

The 6 Magical Moments in Retail

How Do You Increase Shopper Loyalty in the UK?

How Do You Increase Shopper Loyalty in the UK?

The State of Returns: What Today’s Shoppers Expect

The State of Returns: What Today’s Shoppers Expect

Connecting with Shoppers in the Age of Choice

Connecting with Shoppers in the Age of Choice

Bots, Text and Voice: What Cuts Through  the Clutter

Bots, Text and Voice: What Cuts Through  the Clutter

Making Returns a Competitive Advantage

Making Returns a Competitive Advantage

How retailers value post-purchase

How retailers value post-purchase

Post-purchase Benchmark

Post-purchase Benchmark

The State of Post-purchase Experience

The State of Post-purchase Experience

Buyer's Guide: How to Buy a Returns Solution for eCommerce

Buyer's Guide: How to Buy a Returns Solution for eCommerce

Best Practices for Dealing With Returns in Ecommerce

Best Practices for Dealing With Returns in Ecommerce

Post-Purchase Buyer’s Checklist

Post-Purchase Buyer’s Checklist

Revenue Jumps +1% for Every +7 Point Increase in NPS

Revenue Jumps +1% for Every +7 Point Increase in NPS

How to Build Loyalty Like Amazon

How to Build Loyalty Like Amazon

The Ultimate Guide to Retail Returns Software

The Ultimate Guide to Retail Returns Software

How to Optimize Reverse Logistics in Retail

How to Optimize Reverse Logistics in Retail

Unpacked: The retailer’s explainer for all things post-purchase

Unpacked: The retailer’s explainer for all things post-purchase

How Apparel Brands Can Compete in the Retail Market

How Apparel Brands Can Compete in the Retail Market

How Luxury Brands Can Solve Their Biggest Challenges

How Luxury Brands Can Solve Their Biggest Challenges

How Beauty Brands Can Solve Their Greatest Challenges

How Beauty Brands Can Solve Their Greatest Challenges

The Retailer’s Guide to Buying a Package Tracking Solution

The Retailer’s Guide to Buying a Package Tracking Solution

6 Ways to Get a Pulse on Your Post-Purchase Experience

6 Ways to Get a Pulse on Your Post-Purchase Experience

Build vs. Buy: A Guide to Choosing the Right Post-purchase Solution

Build vs. Buy: A Guide to Choosing the Right Post-purchase Solution

How to Make a Business Case for a Post-purchase Experience Platform

How to Make a Business Case for a Post-purchase Experience Platform

The Essential Guide to Retail Returns

The Essential Guide to Retail Returns

Survive & Thrive Over the Holidays

Survive & Thrive Over the Holidays

Keep ‘Em In the Know: How to Communicate Throughout the Customer Journey

Keep ‘Em In the Know: How to Communicate Throughout the Customer Journey

Revenue Retention Tactics to Make Returns Less Spooky

Revenue Retention Tactics to Make Returns Less Spooky

How Post-Purchase Technology Improves the Customer Experience for B2B Brands

How Post-Purchase Technology Improves the Customer Experience for B2B Brands

2023 State of Returns Webinar: How to Save the Sale and Maximize Lifetime Value

2023 State of Returns Webinar: How to Save the Sale and Maximize Lifetime Value

Boosting Repurchase Rates Through Post-Purchase Communication

Boosting Repurchase Rates Through Post-Purchase Communication

Reducing Customer Friction Through Returns

Reducing Customer Friction Through Returns

Get Holiday Ready Alongside Europe's Top Retailers

Get Holiday Ready Alongside Europe's Top Retailers

How to Prepare Your Returns Program for the Holidays

How to Prepare Your Returns Program for the Holidays

How Retail's Best Prepare for Peak Season

How Retail's Best Prepare for Peak Season

Get Ready for the Holidays Before It’s Too Late

Get Ready for the Holidays Before It’s Too Late

Why Self-Service Exchanges Power Retention

Why Self-Service Exchanges Power Retention

Drive Profits and Repeat Purchases in Outbound Order Tracking

Drive Profits and Repeat Purchases in Outbound Order Tracking

Webinar: Reduce Returns Friction and Drive More Sales

Webinar: Reduce Returns Friction and Drive More Sales

Holiday Readiness Webinar EMEA

Holiday Readiness Webinar EMEA

Holiday Readiness Webinar

Holiday Readiness Webinar

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

5 Ways to Maximize Your Customer Experience on Shopify

5 Ways to Maximize Your Customer Experience on Shopify

A Step Ahead: Post-purchase Lessons for 2022

A Step Ahead: Post-purchase Lessons for 2022

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Building Brand Love Through Your Post-purchase Experience

Building Brand Love Through Your Post-purchase Experience

Creating a winning approach to returns that won’t break the bank

Creating a winning approach to returns that won’t break the bank

Making Holiday Count: Retaining Customers Beyond Peak

Making Holiday Count: Retaining Customers Beyond Peak

Trends Shaping the Future of Retail Customer Communications

Trends Shaping the Future of Retail Customer Communications