“We are seeing about 20 to 25% more retailers charge for returns this year than last year. It is a way for retailers to recoup some of the cost of doing returns.”

“Narvar has been a trusted partner for nearly a decade and plays a key role in our overall mission—to put the consumer at the center of everything we do and ensure our fans have an exceptional experience throughout the entire omnichannel shopping journey’’

“Narvar introduces IRIS™ and Narvar Assist, elevating retail with AI-Driven post-purchase innovations.”

“Narvar is the leader in intelligent, personalized post-purchase experiences. As the first entrant to the post-purchase category, Narvar is now redefining it with AI.”

“The notion that ‘the living room is the new fitting room,’ where consumers try items at home before deciding whether to keep them, has led retailers and brands to review their return programs, including tightening their return policies.”

“Since integrating Narvar Assist, customer contacts and costs have decreased due to its enhanced user interface and streamlined intelligent processes.”