Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Connect, simplify,
and automate
Connect Narvar and BigCommerce for a fast, reliable, and powerful integration that automatically syncs orders and inventory.
BigCommerce + Narvar
Easy return
management
Get greater visiblity and control over returns and exchanges.
Streamline customer care operations
Use quick look-up order details like status and customer contact details to improve support efficiency
Improved customer experience
Use quick look-up order details like status and customer contact details to improve support efficiency
Make intelligent
decisions
Gain insights into carrier scans and shipment events to fully analyze the fulfillment journey and power business systems.
Connect the systems that power your business
→ Ecommerce
→ Customer experience
→ Logistics and supply chain
→ Fulfillment ops
→ Technology
Enhance the customer experience
Visibility and control
Set up quickly and make it easy to share and sync data in multiple systems to deliver instant time value for your business.
Optimize post-purchase
Get valuable time back and efficiently manage return operations between systems.
Improved connectivity
Remove manual work and make better fulfillment, and inventory decisions with a full view of activity.
Our network
Using intelligence and innovation to help brands maximize customer lifetime value and drive operational efficiency.
Our platform
Our integration with BigCommerce unlocks access to Narvar's post-purchase platform and products.
Our experts
We employ a team of engineers and support staff dedicated to maintaining and improving your integration.
“Our goal was to reinvent DSW’s digital experience and increase simplicity. Narvar enabled us to score a quick win immediately, before the critical peak holiday season.”
The Narvar Network
Champions of post-purchase
Any Carrier. Any Platform. Any Channel.
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Every interaction counts
“Beyond Buy”
Power them with Narvar to grow loyalty and margin delight.
