Consumers. Retail. Technology.

Sharing perspectives and inspiring ideas from the industry’s top experts.

Wardrobing Turns Retailers Into Rental Services

The Importance of Transparency and Returns in Growing Customer Loyalty

Returns Cost Retailers More Than They Should

5 Numbers Every Luxury Retailer Should Know

9 Questions to Ask About Returns in Retail

Free Returns or Free Shipping?—The Dilemma of Furniture Retail

Returns, Exchanges, and Other Opportunities in European Retail

How to Protect Shopper Loyalty

The 6 Critical Touchpoints of the Return Process

3 Steps to Eliminate WISMO and WISMR

How Pharmacies Can Improve the Post-Purchase Experience

Checklist: How To Reduce Apparel and Footwear Returns

How Ecommerce Retailers Can Cater to Luxury Shoppers

4 Things to Know About Frustration-Free Packaging

Why Are Brands Starting to Charge for Returns?

How to Improve Ecommerce Returns With Better Packaging

Narvar Launches Integration with Klaviyo to Better Inform Retail Marketing Decisions

5 Ways Trusted Brands Keep Customers Coming Back

Narvar + Zendesk—An Expanded Partnership

Narvar Welcomes New Chief Legal and Trust Officer

Optimizing Returns Is More Important Than Ever