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Sharing perspectives and inspiring ideas from the industry’s top experts.

How Brands Are Changing Their D2C Strategy

Narvar’s Top Picks

How Brands Are Changing Their D2C Strategy

How to Build Loyalty Like Amazon

The Ultimate Guide to Returns Software

How to Optimize Reverse Logistics in Retail

How to Build Loyalty Like Amazon

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

The Ultimate Guide to Returns Software

How to Optimize Reverse Logistics in Retail

5 Ways Trusted Brands Keep Customers Coming Back

Narvar + Zendesk—An Expanded Partnership

Narvar Welcomes New Chief Legal and Trust Officer

How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Returns, Exchanges, and Other Opportunities in European Retail

How to Protect Shopper Loyalty

The 6 Critical Touchpoints of the Return Process

3 Steps to Eliminate WISMO and WISMR

How Pharmacies Can Improve the Post-Purchase Experience

Checklist: How To Reduce Apparel and Footwear Returns

How Ecommerce Retailers Can Cater to Luxury Shoppers

4 Things to Know About Frustration-Free Packaging

Why Are Brands Starting to Charge for Returns?

How to Improve Ecommerce Returns With Better Packaging

Narvar Launches Integration with Klaviyo to Better Inform Retail Marketing Decisions

5 Ways Trusted Brands Keep Customers Coming Back

How Brands Are Changing Their D2C Strategy

A Look Back at the 2021 Holiday Season

State of Returns: Finding What Fits

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Returns Benchmarks Report

State of Returns: New Expectations

The State of Online Returns: A Global Study

Magical Moments 2019 Report

The post-purchase hierarchy of needs

The State of Returns: What Today’s Shoppers Expect

Connecting with Shoppers in the Age of Choice

Bots, Text and Voice: What Cuts Through  the Clutter

Making Returns a Competitive Advantage

How retailers value post-purchase

Post-purchase Benchmark

The State of Post-purchase Experience

How to Build Loyalty Like Amazon

The Ultimate Guide to Retail Returns Software

How to Optimize Reverse Logistics in Retail

Unpacked: The retailer’s explainer for all things post-purchase

How Apparel Brands Can Compete in the Retail Market

How Luxury Brands Can Solve Their Biggest Challenges

How Beauty Brands Can Solve Their Greatest Challenges

The Retailer’s Guide to Buying a Package Tracking Solution

The Retailer’s Guide to Buying a Return Solution

6 Ways to Get a Pulse on Your Post-Purchase Experience

Build vs. Buy: A Guide to Choosing the Right Post-purchase Solution

How to Make a Business Case for a Post-purchase Experience Platform

The Essential Guide to Retail Returns

Survive & Thrive Over the Holidays

Keep ‘Em In the Know: How to Communicate Throughout the Customer Journey

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Building Brand Love Through Your Post-purchase Experience

Creating a winning approach to returns that won’t break the bank

Making Holiday Count: Retaining Customers Beyond Peak

Trends Shaping the Future of Retail Customer Communications