Consumers. Retail. Technology.

Sharing perspectives and inspiring ideas from the industry’s top experts.

60% Consumers Take Advantage of Retailers

In this episode of Retail Refined, host Melissa Gonzalez spoke with CEO and Founder Amit Sharma about engaging customers on Narvar’s platform to build brand loyalty.

Narvar’s Top Picks

60% Consumers Take Advantage of Retailers

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Narvar's Annual Returns Policy Benchmark Report

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

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Retail Returns Study: Why Consumers Bend the Rules

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3 Steps to Eliminate WISMO and WISMR

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4 Ideas for Cross-Selling During the Holidays

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Why Is It Important to Get Returns Back Fast?

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5 Ways to Get Returns Back Faster

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How to Prep Your Return Process for the Holidays

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Why Adoption of Digital Return Methods Is Up 30%

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[Podcast]: 60% Consumers Take Advantage of Retailers

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4 Industries That Don't Follow Holiday Ecommerce Patterns

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Why Use Narvar for Consolidated Returns?

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How Estimated Delivery Dates Help Sales

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5 Ways to Make Shoppers Happy

Report

State of Returns: The End of One-Size-Fits-All Returns

Report

Narvar's Annual Returns Policy Benchmark Report

Report

Retail Returns Study: Why Consumers Bend the Rules

Report

How Brands Are Changing Their D2C Strategy

Report

Successful Retail Strategies for the Stay-at-Home Economy

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A Look Back at the 2021 Holiday Season

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State of Returns: Finding What Fits

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Consumers Tell All: VIP Returns and "Keep the Item" Policies

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Returns Benchmarks Report

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State of Returns: New Expectations

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The State of Online Returns: A Global Study

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Magical Moments 2019 Report

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The post-purchase hierarchy of needs

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The State of Returns: What Today’s Shoppers Expect

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Connecting with Shoppers in the Age of Choice

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Bots, Text and Voice: What Cuts Through  the Clutter

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Making Returns a Competitive Advantage

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How retailers value post-purchase

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Post-purchase Benchmark

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The State of Post-purchase Experience

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How to Build Loyalty Like Amazon

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The Ultimate Guide to Retail Returns Software

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How to Optimize Reverse Logistics in Retail

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Unpacked: The retailer’s explainer for all things post-purchase

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How Apparel Brands Can Compete in the Retail Market

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How Luxury Brands Can Solve Their Biggest Challenges

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How Beauty Brands Can Solve Their Greatest Challenges

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The Retailer’s Guide to Buying a Package Tracking Solution

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The Retailer’s Guide to Buying a Return Solution

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6 Ways to Get a Pulse on Your Post-Purchase Experience

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Build vs. Buy: A Guide to Choosing the Right Post-purchase Solution

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How to Make a Business Case for a Post-purchase Experience Platform

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The Essential Guide to Retail Returns

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Survive & Thrive Over the Holidays

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Keep ‘Em In the Know: How to Communicate Throughout the Customer Journey

Webinar

Holiday Readiness Webinar EMEA

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Holiday Readiness Webinar

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Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

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5 Ways to Maximize Your Customer Experience on Shopify

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A Step Ahead: Post-purchase Lessons for 2022

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How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

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How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

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Using Supply Chain Transformation to Exceed Expectations in Healthcare

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Building Brand Love Through Your Post-purchase Experience

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Creating a winning approach to returns that won’t break the bank

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Making Holiday Count: Retaining Customers Beyond Peak

Webinar

Consumers. Retail. Technology.

60% Consumers Take Advantage of Retailers

Narvar’s Top Picks

60% Consumers Take Advantage of Retailers

State of Returns: The End of One-Size-Fits-All Returns

Narvar's Annual Returns Policy Benchmark Report

How Pharmacies Improve Patient Loyalty With Post-Purchase

State of Returns: The End of One-Size-Fits-All Returns

Narvar's Annual Returns Policy Benchmark Report

Holiday Readiness Webinar EMEA

How Pharmacies Improve Patient Loyalty With Post-Purchase

Holiday Readiness Webinar

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

5 Ways to Maximize Your Customer Experience on Shopify

Retail Returns Study: Why Consumers Bend the Rules

3 Steps to Eliminate WISMO and WISMR

Subscribe to our newsletter

How to Improve Your Shopify Customer Service Experience

4 Ideas for Cross-Selling During the Holidays

Why Is It Important to Get Returns Back Fast?

How To Prepare Your Post-Purchase Experience for Peak Season

5 Ways to Get Returns Back Faster

How to Prep Your Return Process for the Holidays

Why Adoption of Digital Return Methods Is Up 30%

[Podcast]: 60% Consumers Take Advantage of Retailers

4 Industries That Don't Follow Holiday Ecommerce Patterns

Why Use Narvar for Consolidated Returns?

How Estimated Delivery Dates Help Sales

5 Ways to Make Shoppers Happy

State of Returns: The End of One-Size-Fits-All Returns

Narvar's Annual Returns Policy Benchmark Report

Retail Returns Study: Why Consumers Bend the Rules

How Brands Are Changing Their D2C Strategy

Successful Retail Strategies for the Stay-at-Home Economy

A Look Back at the 2021 Holiday Season

State of Returns: Finding What Fits

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Returns Benchmarks Report

State of Returns: New Expectations

The State of Online Returns: A Global Study

Magical Moments 2019 Report

The post-purchase hierarchy of needs

The State of Returns: What Today’s Shoppers Expect

Connecting with Shoppers in the Age of Choice

Bots, Text and Voice: What Cuts Through the Clutter

Making Returns a Competitive Advantage

How retailers value post-purchase

Post-purchase Benchmark

The State of Post-purchase Experience

How to Build Loyalty Like Amazon

The Ultimate Guide to Retail Returns Software

How to Optimize Reverse Logistics in Retail

Unpacked: The retailer’s explainer for all things post-purchase

How Apparel Brands Can Compete in the Retail Market

How Luxury Brands Can Solve Their Biggest Challenges

How Beauty Brands Can Solve Their Greatest Challenges

The Retailer’s Guide to Buying a Package Tracking Solution

The Retailer’s Guide to Buying a Return Solution

6 Ways to Get a Pulse on Your Post-Purchase Experience

Build vs. Buy: A Guide to Choosing the Right Post-purchase Solution

How to Make a Business Case for a Post-purchase Experience Platform

The Essential Guide to Retail Returns

Survive & Thrive Over the Holidays

Keep ‘Em In the Know: How to Communicate Throughout the Customer Journey

Holiday Readiness Webinar EMEA

Holiday Readiness Webinar

Personalised D2C Post-purchase Experiences at Scale: In Conversation With Clarins

5 Ways to Maximize Your Customer Experience on Shopify

A Step Ahead: Post-purchase Lessons for 2022

How You Can Create a Next-Level Post-Purchase Experience Like Seasalt Cornwall

How To Maximize Lifetime Value by Spring Cleaning Your Post-Purchase Experience

Using Supply Chain Transformation to Exceed Expectations in Healthcare

Building Brand Love Through Your Post-purchase Experience

Creating a winning approach to returns that won’t break the bank

Making Holiday Count: Retaining Customers Beyond Peak

Trends Shaping the Future of Retail Customer Communications

Bots, Text and Voice: What Cuts Through  the Clutter