Narvar Resources

The 4-Step Return Strategy to Power Your Brand’s Flywheel

Our Return Experience Framework formulates how perceptions on ecommerce returns can power your brand’s flywheel influencing all aspects from consideration to conversion and advocacy.

Narvar’s Top Picks

Returns Benchmarks Report

2021 Holiday Shopping Predictions for the Retail Industry

Creating a winning approach to returns that won’t break the bank

Driving Innovation in Post-Purchase Logistics

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Consumers. Retail. Technology.

The 4-Step Return Strategy to Power Your Brand’s Flywheel

Narvar’s Top Picks

Returns Benchmarks Report

2021 Holiday Shopping Predictions for the Retail Industry

Creating a winning approach to returns that won’t break the bank

The State of Online Returns: A Global Study

The Unsexy Reality of How to Prevent Returns

The Anatomy of a Great Package Tracking Email

Consumers Expect Slower Delivery Times Yet Plan to Shop More Online This Year

Why I Traded in My Levi’s to Become Narvar’s First Chief Customer Officer

The 2021 Holiday Cutoff Dates for UPS, FedEx, USPS, and Royal Mail

6 Common Reasons for Retail Returns (And Why You Should Care)

Prep Your Returns Process for the Holidays [Checklist]

State of Returns: Finding What Fits

Driving Innovation in Post-Purchase Logistics

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How Consumers Feel About "Keep the Item" Return Policies

The 4-Step Return Strategy to Power Your Brand’s Flywheel

The Unsexy Reality of How to Prevent Returns

The Anatomy of a Great Package Tracking Email

Consumers Expect Slower Delivery Times Yet Plan to Shop More Online This Year

Why I Traded in My Levi’s to Become Narvar’s First Chief Customer Officer

The 2021 Holiday Cutoff Dates for UPS, FedEx, USPS, and Royal Mail

6 Common Reasons for Retail Returns (And Why You Should Care)

Prep Your Returns Process for the Holidays [Checklist]

Driving Innovation in Post-Purchase Logistics

Everything You Need to Know About UPS, FedEx, and USPS 2021 Holiday Surcharges

How to Prep Your Fulfillment for an Earlier Holiday Selling Season

State of Returns: Finding What Fits

Consumers Tell All: VIP Returns and "Keep the Item" Policies

Returns Benchmarks Report

State of Returns: New Expectations

The State of Online Returns: A Global Study

Magical Moments 2019 Report

The post-purchase hierarchy of needs

The State of Returns: What Today’s Shoppers Expect

Connecting with Shoppers in the Age of Choice

Bots, Text and Voice: What Cuts Through the Clutter

Making Returns a Competitive Advantage

How retailers value post-purchase

Post-purchase Benchmark

The State of Post-purchase Experience

How Apparel Brands Can Compete in the Retail Market

How Luxury Brands Can Solve Their Biggest Challenges

How Beauty Brands Can Solve Their Greatest Challenges

The Retailer’s Guide to Buying a Package Tracking Solution

The Retailer’s Guide to Buying a Return Solution

6 Ways to Get a Pulse on Your Post-Purchase Experience

Build vs. Buy: A Guide to Choosing the Right Post-purchase Solution

How to Make a Business Case for a Post-purchase Experience Platform

The Essential Guide to Retail Returns

Survive & Thrive Over the Holidays

Keep ‘Em In the Know: How to Communicate Throughout the Customer Journey

Creating a winning approach to returns that won’t break the bank

Making Holiday Count: Retaining Customers Beyond Peak

Trends Shaping the Future of Retail Customer Communications

Bots, Text and Voice: What Cuts Through  the Clutter