AI-powered delivery date estimates to boost conversion
Seamless shipping insurance that resolves issues fast and protects shopper confidence.
Personalized tracking experiences to build brand loyalty
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Returns and exchanges management to mitigate fraud and reward best customers
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Cut costs.
Build resilience.
Scale smarter.
Returns are rising—and so are expectations. Narvar helps supply chain leaders gain visibility and control, reducing costs and exceptions without adding complexity.
Every return, lost package, and delivery exception chips away at margins
Post-purchase is now the most complex stage of retail — and one of the costliest.Narvar powers smarter, leaner operations across delivery, returns, and reverse logistics. With 42B+ consumer interactions and 2B+ packages processed annually, we help supply chain leaders cut costs, prevent exceptions, and build resilience at scale.
Gain real-time visibility
Network performance at scale
Track carrier performance, disruptions, and delivery trends in real time to keep operations moving and costs controlled.
Lower reverse logistics costs
Reduce return-related expenses by up to 20% through intelligent routing, dynamic rules, and consolidated returns.
Peak-proof operations
Flex for spikes
Maintain service levels during demand surges with tools that adapt automatically to volume, behavior, and network shifts.
Predictive insights
Use data from 42B+ interactions to forecast return rates, optimize staffing, and align capacity with demand.
“Through Narvar’s products, we can differentiate ourselves and deliver an experience that feels just as premium as our products.”
Build resilient operations
Seamless integrations
Connect easily with OMS, WMS, and carrier systems to streamline workflows.
Efficiency gains
Minimize waste, avoid unnecessary shipments, and align return processes with ESG and operational goals.
What sets Narvar apart
Purpose-built for post-purchase
The first platform to unify delivery, returns, and reverse logistics into one intelligent system.
Proven at global scale
2B+ packages processed annually; trusted by the most complex retail supply chains.
Data that powers decisions
42B+ yearly consumer interactions fuel predictive insights that lower costs and improve planning.
Faster, flexible returns
Adapt flows to regional needs, consolidate shipments, and reduce touches to protect margins.
Plug into existing systems
Integrate with OMS, WMS, carrier APIs, and 3PL partners.
Trusted by leaders
From mass merchants to luxury houses, 1,500+ retailers rely on Narvar to keep post-purchase performance on track.
Frequently asked questions
How does Narvar reduce reverse-logistics costs?
Returns intelligence deflects fraud and optimizes outcomes, lowering shipping costs by 25% and refund losses by 18%.
Will we get visibility across carriers and geographies?
Yes — Narvar centralizes tracking and exceptions across all carriers, globally.
How does this help during peak season?
By automating promise accuracy and claims workflows, Narvar scales throughput.
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Power every moment
after the buy
Build trust. Protect margins. Drive growth—”Beyond Buy”.
