Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Grow revenue from your post-purchase channels
After the first purchase, consumers are highly engaged, qualified, and purchase again at higher rates than other acquisition channels. Narvar provides the tools and playbooks to engage, cross sell, upsell, and retain revenue.
Unlock a 10% conversion rate with personalized Track experiences
Drive the next purchase right when consumers are most engaged with your brand. Narvar-attributed traffic is high intent and sees industry-leading conversion of up to 10%.
Drive cross-sell strategies at the right time
Engage consumers throughout the order journey with personalized offers that drive up to 15x ROI from incremental revenue.
Drive up to 4% more conversion
Improve shopper confidence and influence conversion at every stage of the customer journey, from product pages to checkout.
Achieve 1.5% lift in net margin with Shipping Protection
Provide shoppers peace of mind with Shipping Protection, and offset operational costs via protection fees.
“What was probably five hours of work all the way around netted these recovered sales. It's really phenomenal. Narvar has done a great job of building out the way that it supports us, so that we can support our customers.”
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