Narvar's 2024 State of Returns report is here—get your copy now!
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Narvar's 2024 State of Returns report is here—get your copy now!
Leverage Narvar’s advanced delivery claim abuse and fraud protection solution with transformational AI technology to combat delivery claim fraud and personalize the customer experience based on the consumer’s fraud risk.
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Unlock significant ROI to increase efficiency and reduce fraud-related expenses.
Decrease high-risk fraud payouts by leveraging Narvar's intelligence fraud signal to determine when an appeasement is appropriate.
Provide your customers with a self service portal to free up your support team to focus on high-priority items.
Leverage Narvar's extensive historic and real-time delivery data points to automatically enforce your delivery claim policies.
With Narvar Assist, retailers can automatically identify bad actors from high-trust customers, providing an exceptional experience while lowering costs.
INTELLIGENT RETAIL INSIGHTS SERVICE (IRIS)
With over 42 billion annual touch points across the 1,500 retailers on our global platform and covering 90% of the U.S. population, Narvar is unmatched in its ability to identify a consumer's fraud risk and recommend personalized outcomes. We deter fraudsters while protecting your best customers and improving CLTV.
HOW IT WORKS
Narvar Assist is a first-of-its-kind delivery claims fraud prevention software that provides the tools you need to reduce fraud, automate claims management, and enhance customer satisfaction. It uses a proprietary intelligence fraud signal to identify bad actors from high-trust customers and personalize the outcomes based on your policy.
KEY FEATURES & BENEFITS
Streamline the claims and disputes management process with dynamic technology to enhance the efficient handling of delivery claims, both legitimate and fraudulent, reducing the burden on resources.
Implement stricter identity checks during the claim review process to ensure the consumer has a history of legitimate claims, significantly reducing the chance of fraud.
Offer an exceptional, branded experience to loyal customers with a history of legitimate claims, making them feel appreciated while still maintaining protection against fraud.
Empower your customer support team with the data and insights they need to make informed decisions quickly, and prioritize their workload effectively.
Enrich your existing support tools with easy integrations for most customer support portals (Salesforce, Zendesk, Gladly, etc.)
Employ world-class fraud detection tools that operate in the background, flagging only suspicious claims, allowing the majority of customers to enjoy a smooth, hassle-free experience.
GET STARTED WITH NARVAR ASSIST
With retailers seeing a 15% increase in claims over last year, on average, Narvar Assist provides you with the resilient tools you need to protect your bottom line.
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