Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
The ultimate post-purchase solution for Shopify merchants
Instill confidence with customers through a seamless extension of your brand in the post-purchase experience.
Empowering brands to create
loyal customers
A playbook that's proven and repeatable
Grow your bottom line by following in the footsteps of hundreds of successful brands.
A scalable solution for brands of all sizes
Small merchants, growing D2C brands, or established retailers — our platform supports you at every stage of maturity.
A seamless extension of the brand you've built
Data-driven dynamic, personalized, and contextually-relevant experiences delivered to your customers using key order information.
Drive up to a 4%
higher conversion rate
Increase ecommerce conversion rates and drive delivery confidence by showing consumers predictive delivery dates on your product display, cart, and checkout pages.
60% of shoppers are more likely to choose a retailer that can tell them the exact date a package will arrive at the time of order.
Extend your brand with +20% higher conversion rates
Create contextual, personalized package tracking pages and proactive notifications to drive consumer engagement, lower support ticket volume, boost revenue, and add to your bottom line.
Marketing assets on the tracking page have an average 10–20% click-through rate.
Retain up to 40% more returns revenue
Automate returns and exchanges while offering unmatched consumer convenience and choice.
76% of shoppers say they would give repeat business to a retailer that makes the return process simple.
“I’d recommend Narvar to any ecommerce brand that is operating with a small team but is scaling quickly, who needs an efficient post-purchase platform and seamless tracking experience."
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