Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
OUR MISSION
Empowering retailers to engage consumers, optimize operations, and drive business growth through data-driven, personalized post-purchase experiences.
Narvar transforms every post-purchase interaction into a loyalty-building moment. With IRIS™ powering predictive intelligence and personalization, brands, retailers, and merchants can create seamless, tailored experiences that foster trust and deepen customer connections.
Narvar delivers intelligent, scalable operations that streamline processes and mitigate risks. From Promise to Notify, Track to Shield, our platform ensures efficient, reliable operations at every touchpoint. Backed by IRIS™ and the world’s most comprehensive retail data, we help retailers safeguard their business, protect their bottom line, and deliver on customer expectations.
Narvar empowers brands, retailers, and merchants to grow smarter with the intelligence of IRIS™. By leveraging billions of data points, predictive AI, and innovative solutions, we help brands, retailers, and merchants drive customer loyalty, reduce costs, and optimize operations in a dynamic marketplace.
redefining the post-purchase journey
Streamline the essentials—returns, tracking, notifications, exchanges, and fraud prevention—and scale with personalized customer experiences that build trust, safeguard operations, and unlock new revenue opportunities. From post-purchase to re-purchase and beyond, engage consumers, deliver on promises, and grow your business like never before.
“We are seeing about 20 to 25% more retailers charge for returns this year than last year. It is a way for retailers to recoup some of the cost of doing returns.”
“Narvar has been a trusted partner for nearly a decade and plays a key role in our overall mission—to put the consumer at the center of everything we do and ensure our fans have an exceptional experience throughout the entire omnichannel shopping journey’’
“Narvar introduces IRIS™ and Narvar Assist, elevating retail with AI-Driven post-purchase innovations.”
“Narvar is the leader in intelligent, personalized post-purchase experiences. As the first entrant to the post-purchase category, Narvar is now redefining it with AI.”
“The notion that ‘the living room is the new fitting room,’ where consumers try items at home before deciding whether to keep them, has led retailers and brands to review their return programs, including tightening their return policies.”
“Since integrating Narvar Assist, customer contacts and costs have decreased due to its enhanced user interface and streamlined intelligent processes.”
OUR NUMBERS
CONTACT US
For press inquiries, please email us at press@narvar.com.
For employment verification, please email us at hr@narvar.com.
3 East Third Avenue, Suite 211
San Mateo, CA 94401
+1 (650) 585-9550
35-41 Folgate Street
E1 6BX London
+44 20 7153 6060
+91 80 6891109