Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Retain up to 60% of revenue with exchanges and store credit
Incentivize the post-purchase outcomes that keep money in your pockets and increase next purchase rates.
Keep up to 60% of revenue with exchanges and store credit
Provide consumer-friendly return options, including exchanges and upsell payments for higher-priced items, to help your business preserve revenue.
Offer refund incentives
Allow shoppers to choose from refunds via gift card or original form of payment, and provide incentives to retain more revenue (e.g., instant store credit refunds).
Reduce avoidable returns due to late deliveries
Avoid claim payouts due to inaccurate estimated delivery dates (EDDs) causing late deliveries.
Build consumer loyalty with IRIS™-driven promotions for high-trust consumers earlier in the returns lifecycle
Reward high-trust consumers earlier in the returns process to turn returns into future sales, resulting in more revenue retained, stronger loyalty, and a smarter approach to returns.
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