In response to COVID-19 and retail disruption, we’ve seen returns volume double on our platform. To help retailers provide online returns, we are offering our Simple Returns solution for free.
Get exclusive insights from Forrester's lead retail analyst, Sucharita Kodali, on a global study of 3500 consumers who recently returned an online purchase.
A platform designed from the ground up to drive long-term customer loyalty. Pre-purchase delivery prediction, branded package tracking, seamless returns and exchanges, in-store experiences, and beyond.
Intelligence-driven insights and actionable benchmarks that drive customer engagement and business ROI.
Robust and extensible enterprise-grade platform that leads the industry ecosystem and grows with your business.
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“With Narvar, we can give our customers the premium and authentic experience they want and expect from us while they’re waiting for their products to arrive for their next adventure.”
"Narvar helps make purchases easier for our customers. It helps us be more transparent and lets our customers really get to know and trust us. And that keeps them coming back."
“Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. ‘It’s allowing [customers] to return our products at points they pass everyday.’’
“People just expect more transparency and a better experience around delivery.” He says not only is it about improving the experience but “if we don’t do it, we lose customers… you have to run that extra mile these days, especially in the digital world."
To serve our global retailers we have offices in San Francisco, New York, London, Paris, Munich, Sydney, Bangalore, Salt Lake City, and (soon) Tokyo.
Want to find out if Narvar is right for your business? Give us a call at (650) 585-9550
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