Narvar Adds 1,100+ Kohl’s Stores to Return Drop-Off Network

Narvar Adds 1,100+ Kohl’s Stores to Return Drop-Off Network

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​​Grow revenue, reduce costs, and run post-purchase more efficiently on a fully integrated platform. Actionable insights from the Narvar Network deliver exceptional consumer experiences and drive better business outcomes.

Promise →
Set clear delivery
Notify →
Proactive multi-channel order messaging.
Track →
Deliver engaging order tracking experiences.
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Seamless returns that build loyalty.

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Our network learns from billions of data points across our ecosystem of over 2,000 retailers, carriers, and partners. The Narvar Network is smart, actionable, predictive, and improves with every new interaction.


42 billion annual touchpoints across the ecosystem


150K global pickup and

drop-off locations

Consumer Centric

90% of US adults use Narvar


Boost conversion up to 4% with reliable delivery estimates

Instill buyer confidence and eliminate anxiety by surfacing estimated delivery dates throughout the ecommerce buying journey. Narvar’s EDDs are highly configurable and are powered by machine learning models that drive continuous improvement.

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Eliminate up to 60% of WISMO calls with better-informed customers

Make every moment count in the consumer journey via multi-channel, on-brand messaging that’s built to drive engagement through proactive, timely updates.

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Earn up to 15x ROI from informative tracking pages that drive incremental revenue

Deliver contextual, on-brand order tracking experiences that reduce support costs and drive engagement.

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Return & Exchange

Provide convenient return and exchange experiences that retain up to 43% of revenue.

Offer returns experiences that reduce costs, recapture revenue, and deliver unparalleled consumer convenience.

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Whether you are an up-and-coming D2C brand or a multi-national powerhouse, Narvar is ready for you. Streamline your post-purchase experience, confidently, with one of our certified partners.

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300+ carriers supported worldwide

Any Platform

50+ pre-built integrations as well as custom APIs

Any Channel

Support any mix of digital and in-store models

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In the News

“Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. ‘It’s allowing [customers] to return our products at points they pass everyday.’’
Marc Rosen, Levi’s President of Direct-to-Consumer
Essential Retail
“People just expect more transparency and a better experience around delivery.” He says not only is it about improving the experience but “if we don’t do it, we lose customers… you have to run that extra mile these days, especially in the digital world."
Rick Hoving, eCommerce manager for ASICS EMEA

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To serve our global retailers we have offices in:
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