Narvar Concierge offers consumers more choice and convenience in their daily shopping experience
Narvar Concierge solutions empower brands to create digital-to-physical retail experiences that integrate more seamlessly into a consumer’s daily life.
Whether picking up or returning purchases, Narvar retailers can offer consumers more choice and flexibility both in-store and through an expansive network of third party locations, including 8,000 Walgreens stores and select Nordstrom locations.
Retailers see reduced operating costs and the benefits from Narvar’s partner network, while increasing customer satisfaction and lifetime value.
Narvar helps retailers champion
their customers at every step of the journey.
A platform designed from the ground up to drive long-term customer loyalty.
Deliver post-purchase experiences that retain, engage, and delight customers — from cart to doorstep, and beyond.
Turn shoppers into happy customers through clear expectations, personalized convenience, and relevant delivery options.
- Increase customer visibility and confidence
- Maximize convenience by offering the right choices
Keep them coming back with branded experiences and keep channels open for communication on their terms.
- Deliver authentic experiences at every touchpoint
- Build trust through relevant and proactive communication
Treat your customers with empathy. Combine a human touch with smart experiences that address their evolving needs.
- Enable seamless returns and exchanges through convenience and choice
- Help your customers help themselves through smart self-service options
Get insight at scale. Machine learning applied to 3 billion interactions helps you understand trends and optimize your experience.
- Understand your customer – from preferences, to purchase history and feedback
- Monitor trends, and optimize based on real-time performance and predictions
Trusted by the retail industry’s best.
Over 600 and counting.
With Narvar, our loyal customers can continue to engage with GameStop through branded SMS, personalized merchandising and marketing content.
Bill Graham, Director, Multi-Channel Integration
Narvar helps make purchases easier for our customers. It helps us be more transparent and lets our customers really get to know and trust us. And that keeps them coming back.
Danielle Quatrochi, SVP of Customer Experience and Innovation