AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Helping retailers save the sale and maximize lifetime value in the return experience.
In this year’s State of Returns report, we examine online shoppers' increasing demands on retailers. We also explore what retailers can do through returns to strengthen customer satisfaction in a way that doesn’t undermine the bottom line.
To create this year’s State of Returns report, Narvar conducted a randomized survey of 2,001 consumers from across the United States to understand…
All of the shoppers surveyed…