Practical advice for making your reverse logistics faster, leaner, and greener
Practical advice for making your reverse logistics faster, leaner, and greener
COVID lockdowns, surging commodity prices, and inflation are battering global supply chains.
As a result, retailers must extract maximum value from their available inventory. Doing so requires a returns and reshelving process that runs like clockwork.
As the line between brick-and-mortar and ecommerce continues to blur, brands must expend more effort to meet the evolving expectations of consumers.
That means adopting new technologies and processes (e.g., buy online, return in-store) that streamline returns and expedite exchanges.
With greater focus on the environment than ever before, brands must rethink their approach to returns—from recycling used products to the mitigation of less-than-truckload shipping.