How to Optimize Reverse Logistics in Retail

Join leading brands in optimizing your approach to reverse logistics:

This guide includes emerging best practices you can use to:  

• Cut costs
• Maximize profits
• Improve sustainability
• Elevate the customer experience

More specifically, this report will help you tackle:

Supply chain disruption

COVID lockdowns, surging commodity prices, and inflation are battering global supply chains. 

As a result, retailers must extract maximum value from their available inventory. Doing so requires a returns and reshelving process that runs like clockwork.  

The omnichannel shopper

As the line between brick-and-mortar and ecommerce continues to blur, brands must expend more effort to meet the evolving expectations of consumers. 

That means adopting new technologies and processes (e.g., buy online, return in-store) that streamline returns and expedite exchanges.

Corporate ESG goals

With greater focus on the environment than ever before, brands must rethink their approach to returns—from recycling used products to the mitigation of less-than-truckload shipping.