AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Practical advice for making your reverse logistics faster, leaner, and greener
COVID lockdowns, surging commodity prices, and inflation are battering global supply chains.
As a result, retailers must extract maximum value from their available inventory. Doing so requires a returns and reshelving process that runs like clockwork.
As the line between brick-and-mortar and ecommerce continues to blur, brands must expend more effort to meet the evolving expectations of consumers.
That means adopting new technologies and processes (e.g., buy online, return in-store) that streamline returns and expedite exchanges.
With greater focus on the environment than ever before, brands must rethink their approach to returns—from recycling used products to the mitigation of less-than-truckload shipping.