The Container Store partners with Narvar to transform their post-purchase experience → Learn More
A survey-backed approach on how to leverage flexible return and refund options to drive conversion and loyalty during the most important shopping season of the year.
A survey-backed approach on how to leverage flexible return and refund options to drive conversion and loyalty during the most important shopping season of the year.
Narvar and Reshop partnered on this consumer survey to help brands understand current sentiment around shopping and returns, and to explore how returns can be leveraged to drive revenue during the 2024 holiday season.
This research highlights how key factors like return options, refund speed, personalized experiences, and communication impact customer satisfaction and behavior—ultimately delivering ROI for retailers who invest in post-purchase choice.
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