AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
A survey-backed approach on how to leverage flexible return and refund options to drive conversion and loyalty during the most important shopping season of the year.
Narvar and Reshop partnered on this consumer survey to help brands understand current sentiment around shopping and returns, and to explore how returns can be leveraged to drive revenue during the 2024 holiday season.
This research highlights how key factors like return options, refund speed, personalized experiences, and communication impact customer satisfaction and behavior—ultimately delivering ROI for retailers who invest in post-purchase choice.
