AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
In the age of digital commerce and infinite choice, retailers must put their customers at the center of everything. Narvar surveyed 1,543 online shoppers to evaluate the ways they prefer to communicate with their favorite brands throughout the customer journey. We discovered that shopping behavior is evolving, and retailers that invest in caring for shoppers will gain their loyalty.