U.S. returned merchandise hit $744 billion last year, and nearly 40% of consumers return online purchases at least 2-3 times per year.

The financial impact to your brand is undeniable.

Adding to the challenge, 1 in 2 consumers have engaged in some form of returns fraud.

You need to optimize your returns program – without sacrificing anything from the customer experience.

This guide covers how to:

•  Reduce the overall rate of returns
•  Cut return costs, including transportation
•  Improve the resale value of returned items
•  Turn your returns program into an advantage

Download now to turn your returns program into a growth opportunity.

"Many returns can be prevented by addressing issues like poor product descriptions or late deliveries."

– David Morin, VP of Customer Strategy

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