AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Consumers demand to be kept in the loop throughout their shopping journey, which includes the returns process. Narvar surveyed nearly 1300 U.S. online shoppers to get a pulse on their attitudes towards their returns experience, and how those influence where they shop.