Resource Library- A Look Back at the 2021 Holiday Season

A Look Back at the 2021 Holiday Season

Insights to Guide Your 2022 Post-Purchase Strategy

A Look Back at the 2021 Holiday Season

Insights to Guide Your 2022 Post-Purchase Strategy

Panel:

The 2021 Holiday season had it all: supply chain disruptions, threats to inventory levels, earlier Holiday promotions—even a new COVID-19 variant (hi, Omicron). 

Although we expected some “return to normalcy” this year, there are a few clear shifts, even when compared to pre-pandemic trends, that indicate new behaviors and preferences that are here to stay, including: 

  • Faster package deliveries last year versus years prior, thanks to carrier diversification and ship-from-store enablement. 
  • Consumers making speedier returns this year, shaving about a day off their turnaround time.

Download now!


Your expert panel:
Moderated by:

Access the report