Did you know that 98% of consumers want to know about an order delay the moment it happens?

Or that many shoppers will stop buying from an ecommerce seller if there’s an unexpected delay in delivery?

Whether you’re scrutinizing the emails you send after a customer completes a purchase, or looking for better ways to notify your customers of fulfillment disruptions, this webinar will help.

You’ll learn how to…

• Lower call-center contact volume from the point of purchase through fulfillment.
• Inform behavioral and lifecycle flows with shipment-related events.
• Add richer personalization to your messaging.
• Increase customer lifetime value.