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Insights
Consumers. Retail. Technology.
Sharing perspectives and inspiring ideas.
Consumer Study
State of Returns:
New Expectations
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An Operator’s Perspective on
How Retailers
Can Navigate the COVID-19 Crisis
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Looking Beyond the Curve Towards Retail Recovery
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4 Consumer Behaviors That Will Persist Post-crisis
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Video: Returns Policy Best Practices Amidst COVID-19
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How to be Customer-centric in a Time of Public Crisis
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Survey Results: Retailer Sentiment and Action During The COVID-19 Crisis
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Video: How Retailers Are Pivoting During the COVID-19 Crisis
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Coronavirus: Protecting the Retail Supply Chain
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Retailers making a difference
March 25, 2020
Canada Goose, Gap to make scrubs, patient gowns in battle against coronavirus
March 24, 2020
Nike Says Digital Orders Offset Damage to Retail From Coronavirus
March 16, 2020
Louis Vuitton owner LVMH to make hand sanitizers to fight coronavirus
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Industry trends
March 27, 2020
How Beauty Brands Are Responding to Coronavirus
March 26, 2020
Best Practices for Email Marketing During a Crisis
March 24, 2020
Coronavirus: Leading through the crisis
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