AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Opportunities, Challenges, and Emerging Use Cases
Narvar and eTail Insights surveyed industry leaders to understand how artificial intelligence is transforming everything from pricing and personalization to post-purchase support.
This research highlights the operational and customer-facing use cases driving AI adoption today—from dynamic pricing and predictive inventory to virtual try-ons and loyalty programs—and explores the organizational hurdles brands must overcome to unlock AI’s full value.