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配送保護:消費者の信頼を築き、新たな収益源を開拓 さらに詳しく

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Loyalty starts at checkout

With 95%+ EDD accuracy and built-in protection from theft, loss, and damage, Narvar transforms hesitation into confidence. Retailers lift conversion, protect margins, and open new revenue streams — while consumers click ‘buy’ with certainty.

PRE-PURCHASE

Product Page

Set clear expectations upfront with AI-powered EDDs that build confidence and influence conversion.
PRE-PURCHASE

Cart

Eliminate uncertainty at the moment of decision. Promise provides accurate delivery estimates, while Secure adds peace of mind against loss, theft, or damage.
PRE-PURCHASE

Checkout

Reinforce trust where it matters most. With 95%+ EDD accuracy and built-in protection, retailers reduce abandonment and give consumers the confidence to click “buy”.

Consumer hesitation is costly

Nearly half of consumers abandon carts if delivery isn’t clear — and 60% will choose a retailer that provides an exact arrival date. At the same time, delivery anxiety and theft continue to rise, putting both revenue and loyalty at risk. For retailers, every failed delivery costs $25–$35 and erodes trust.

With Narvar, predictability becomes profitability. Clear delivery promises and built-in protection transform hesitation into confidence, transparency into conversion, and every order into an opportunity for lasting loyalty and revenue growth.

45%
The percentage of consumers that will abandon an online transaction if their delivery concerns are not addressed.
40%
YoY increase in consumers choosing protection — clear proof it’s no longer a nice-to-have, but a new baseline for trust.

Turn every order into an opportunity to earn trust — and drive revenue

「おそらく全工程で5時間かかった作業が、売上の回復につながりました。本当に驚異的です。Narvarは、私たちがお客様をサポートできるよう、私たちをサポートする方法を構築するという素晴らしい仕事をしてくれました。」

エイミー・ウィリアムソン

でのカスタマースーパーバイザーの声 ORVIS

Frequently asked questions

Why do retailers lose so much revenue at checkout?

Nearly half of consumers abandon carts when delivery isn’t clear — and 60% will choose a competitor who provides an exact arrival date.

How accurate are Narvar’s delivery promises?

With Narvar Promise, retailers achieve 95%+ on-time accuracy, powered by AI models trained on 72B+ touchpoints.

Why do some delivery dates show a range instead of one day?

IRIS™ adapts promises in real time. If a single date can’t be guaranteed, Narvar shows a clear window to set expectations accurately — boosting conversion and reducing costly delivery exceptions.

What financial impact can Narvar have at checkout?

Narvar lifts conversion by up to 5%, drives a +17% ‘Add-To-Cart’ conversion and reduces cart abandonment by 9% — directly impacting digital revenue.

How does Narvar address delivery theft and loss concerns?

Narvar Secure lets you offload liability for lost, stolen, or damaged packages while preserving a frictionless consumer experience.

Is the solution scalable across regions and platforms?

Yes. Narvar integrates with major commerce platforms and supports 1,500+ retailers globally, adapting promises across carriers, geographies, and languages.

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