IRIS™ を利用した不正および不正行為の検出により、請求の支払いを 25% 削減
Protect trust.
Narvarは、購入後の不正請求、予期せぬ出荷問題、配達遅延による緩和措置の支払いを減らすことで、収益を維持するのに役立ちます。
Fraud is no longer a marginal risk
In 2024, 52% of consumers admitted to return fraud, ranging from wardrobing to empty box scams. Each false claim erodes margins and adds cost, while blunt fraud controls risk alienating good consumers.
Narvar changes the equation. IRIS™ links identities across billions of touchpoints, blocking fraudsters while fast-tracking trusted consumers. Assist automates claims management, cutting fraudulent delivery payouts by up to 25%, and Shield safeguards another 18% of revenue with strict eligibility enforcement. The result: fewer false claims, faster resolutions, and stronger consumer trust.
In 2024, 52% of consumers admitted to return fraud, ranging from wardrobing to empty box scams. Each false claim erodes margins and adds cost, while blunt fraud controls risk alienating good consumers.
Narvar changes the equation. IRIS™ links identities across billions of touchpoints, blocking fraudsters while fast-tracking trusted consumers. Assist automates claims management, cutting fraudulent delivery payouts by up to 25%, and Shield safeguards another 18% of revenue with strict eligibility enforcement. The result: fewer false claims, faster resolutions, and stronger consumer trust.
Verify identities with confidence
Post-purchase is the new frontier for revenue growth. Consumers spend 10× more time after the buy than before, yet most journeys lack intelligence, personalization, or optimization. Narvar changes that by transforming post-purchase from a cost center into a growth engine.
Identity verification
IRIS™ links identities across billions of touchpoints to block fraudsters while rewarding high-trust consumers.
AI-driven fraud detection
Spot and stop suspicious claim patterns in real time — without slowing genuine consumers.
Automate & accelerate protection
Post-purchase is the new frontier for revenue growth. Consumers spend 10× more time after the buy than before, yet most journeys lack intelligence, personalization, or optimization. Narvar changes that by transforming post-purchase from a cost center into a growth engine.
Automated claims management
Streamline investigations and reduce claim payouts by up to 25%.
Revenue protection
Retain up to 18% more revenue with smarter policy enforcement.
「NarvarのIRISおよびAssistソリューションにより、購入後のエクスペリエンスにおけるパーソナライゼーションと効率の新たなレベルを引き出すことができます。さらに、このソリューションにより、ポリシーを戦略的に最適化し、業務を合理化および自動化し、アウトバウンド配送と返品配送の両方における不正行為を減らしながら、優れた顧客体験を提供することができます。」
Integrate seamlessly into risk workflows
Post-purchase is the new frontier for revenue growth. Consumers spend 10× more time after the buy than before, yet most journeys lack intelligence, personalization, or optimization. Narvar changes that by transforming post-purchase from a cost center into a growth engine.
Seamless integrations
Connect directly with leading compliance and risk systems, automating decisions without disrupting operations.
Minimal consumer impact
Fraud prevention runs silently, flagging only the outliers.
What sets Narvar apart
Post-purchase is the new frontier for revenue growth. Consumers spend 10× more time after the buy than before, yet most journeys lack intelligence, personalization, or optimization. Narvar changes that by transforming post-purchase from a cost center into a growth engine.
Category creators
Narvar pioneered post-purchase and continues to lead with AI-powered fraud prevention.
Data-obsessed
74B+ annual interactions fuel smarter, more precise fraud signals.
Trusted by leaders
From luxury brands to mass merchants, retailers rely on Narvar to protect margins at scale.
Experience that delivers
Every return and delivery is an opportunity to guard revenue and grow trust.
Global & built to grow
Our infrastructure supports the complexity of multinational retail operations.
Relentlessly innovative
AI-driven tools anticipate and adapt to fraud patterns before they impact your business.
Frequently asked questions
Post-purchase is the new frontier for revenue growth. Consumers spend 10× more time after the buy than before, yet most journeys lack intelligence, personalization, or optimization. Narvar changes that by transforming post-purchase from a cost center into a growth engine.
How much fraud does Narvar actually stop?
Narvar prevents up to 25% of delivery claim fraud and 18% of fraudulent return refunds.
Won’t fraud controls frustrate good consumers?
No — IRIS™ distinguishes trusted vs. high-risk consumers, so your good consumers get instant resolutions while fraudsters are blocked.
Do we have to replace our fraud stack?
Not at all. Narvar integrates with your existing compliance and risk systems to strengthen, not replace, your defenses.
Get more insights from the experts
Post-purchase is the new frontier for revenue growth. Consumers spend 10× more time after the buy than before, yet most journeys lack intelligence, personalization, or optimization. Narvar changes that by transforming post-purchase from a cost center into a growth engine.
