報告書

Next-Generation Customer Loyalty Strategies

How the Next Wave of Loyalty Innovation Will Impact Trust, Retention, and Revenue in Retail and eCommerce

報告書

Next-Generation Customer Loyalty Strategies

How the Next Wave of Loyalty Innovation Will Impact Trust, Retention, and Revenue in Retail and eCommerce

Narvar and eTail Insights surveyed 100 retail executives to uncover the tactics that separate loyalty leaders from the pack.

This report explores the rise of personalized, omnichannel, and experiential loyalty programs—and the crucial role post-purchase plays in driving emotional connection and repeat purchase. Learn how brands are using AI, gamification, and branded tracking to boost lifetime value in 2025 and beyond.

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