AI-powered delivery date estimates to boost conversion
Give shoppers peace of mind and protect and grow your bottom line
Personalized tracking experiences to build brand loyalty
Returns and exchanges management to mitigate fraud and reward best customers
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
How the Next Wave of Loyalty Innovation Will Impact Trust, Retention, and Revenue in Retail and eCommerce
Narvar and eTail Insights surveyed 100 retail executives to uncover the tactics that separate loyalty leaders from the pack.
This report explores the rise of personalized, omnichannel, and experiential loyalty programs—and the crucial role post-purchase plays in driving emotional connection and repeat purchase. Learn how brands are using AI, gamification, and branded tracking to boost lifetime value in 2025 and beyond.