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PRODUCTS

AI-powered delivery date estimates to boost conversion

Seamless shipping insurance that resolves issues fast and protects shopper confidence.

Personalized tracking experiences to build brand loyalty

Proactive communication to drive customer lifetime value

Delivery claim management to tackle fraud and build trust

Returns and exchanges  management to mitigate fraud and reward best customers

Solutions

WHY NARVAR?

Protect Revenue

Reduce payouts by 25% with IRIS™-powered fraud and abuse detection

Increase repurchases by 60% with exchanges or store credit

Boost ROI by 15x with product recommendations and cross sell opportunities

Increase Operational Efficiency

Save up to 89% in return logistics costs

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Deliver engaging order tracking experiences.

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See All Customer Stories

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How Seager retains $0.43 on every $1 of returns

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Sleigh Peak Season with a Smarter Post-Purchase Strategy

Promise When You Deliver. Deliver When You Promise.

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Culture

Drive trust and revenue growth with accurate delivery date estimates

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When delivery fails, loyalty does too

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Speed isn’t everything: why reliable delivery dates matter

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The #1 Post-Purchase Platform Launches Shipping Insurance, Narvar Secure

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Cut Costs, Not Care: Why Delivery Claim Automation Is an Operational Game-Changer

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The smart retailer’s checklist for an effective returns solution

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Returns reimagined: protect profit, preserve loyalty, and scale smarter with AI

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Narvar Unveils Strategic Integrations and Platform Enhancements at Shoptalk 2025

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Narvar Introduces Shield: AI-Powered Returns Management & Fraud Prevention

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The future of personalization in the post-purchase experience

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How to make product returns a competitive advantage

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Narvar strengthens leadership team with appointments of Tracey Solanas as SVP of Global Sales and Mohan Achar as VP of Global Customer Success and Support

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The value of loyalty: retaining customers amid tariff threats

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Optimizing retail returns in the face of rising tariffs

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How to make returns a powerful inventory supplier

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Narvar appoints Mutsumi Sugamoto as Japan Country Manager to drive growth in the market

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3 Things Retailers Need to Stop Doing in 2025

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Narvar Introduces IRIS: The AI Engine Powering the Future of Post-Purchase

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Balancing Profitability and the Post-Purchase Experience

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How Narvar Assist Mitigates 4 Costly Delivery Claim Fraud Tactics

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The Power of Retailer Subscription Programs

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Key Product Returns Trends in 2024 and Beyond

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3 Retail Sustainability Expectations of UK Consumers

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Returns Management: Solutions, Processes, and Best Practices

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The Power of Consolidated Shipping

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Narvar Return Drop-off Network Expands in Japan With Lawson, Inc. and SMARI

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Personalisation at Scale: Transforming the UK Retail Landscape

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Mastering Shipping Efficiency

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The Business Case for Carrier Diversification

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Transforming Returns: Nationwide Convenience with Kohl’s Return Drop

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Welcoming Sarah Curran to Narvar

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Embracing the Future of Retail with Narvar Promise

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Preparing Your Post-Purchase Experience for Peak Season: A Guide for Ecommerce Professionals

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3 Ways to Win the Hearts of Online Shoppers

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The Growing Normalization of Returns in Ecommerce

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Ecommerce Advice: Picking the Right Return Software

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Machine Learning Is Delivering More Personal Retail Experiences

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5 Jobs That Will Transform Retail

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Luxury Brands Sell Lifestyles, Not Products

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How Bots Improve CX in Ecommerce

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The Economic Impact of Order Visibility

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How Post-Purchase Visibility Helps Retailers Thrive

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How To Lower Ecommerce Returns in 13 Steps

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19 Female Leaders Transforming Retail

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How Empowering Subscribers With Information Increases Loyalty and Cuts Costs

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Increasing Customer Loyalty in Post-Purchase [Infographic]

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Making Ecommerce Returns A Quick Win for Everyone

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How to Increase Subscription Loyalty Using the Post-Purchase Experience

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Seasalt Cornwall: A Brand That Understands the Importance of Post-Purchase

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The Top 8 Takeaways From NRF’s Big Show 2023

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How to Select a Reliable Shipping and Packaging Provider

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Do You Know How Common Cart Abandonment Is?

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Why Is the Customer Experience So Important?

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What Does a Great Order Tracking Email Look Like in Healthcare?

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10 Post-Purchase “Must-Reads” Before 2023

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Returns and Customer Loyalty in Retail

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Why Retailers Shouldn't Fear Return Fees

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The Ultimate Guide to Attracting Repeat Business

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How to Improve CSAT Scores in Call Centers Using Post-Purchase

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How to Improve Your Shopify Customer Service Experience

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How To Prepare Your Post-Purchase Experience for Peak Season

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5 Ways to Get Returns Back Faster

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Why Adoption of Digital Return Methods Is Up 30%

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How to Prep Your Return Process for the Holidays

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[Podcast]: 60% Consumers Take Advantage of Retailers

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Why Use Narvar for Consolidated Returns?

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5 Ways to Make Shoppers Happy

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How Pharmacies Improve Patient Loyalty With Post-Purchase

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How to Eliminate Buyer’s Remorse

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How Returns Grow Customer Loyalty

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Returns Cost Retailers More Than They Should

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5 Numbers Every Luxury Retailer Should Know

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9 Questions to Ask About Returns in Retail

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