Customer Service

Products

PRODUCTS

Promise

AI-powered delivery date estimates to boost conversion

Track

Personalized tracking experiences to build brand loyalty

Notify

Proactive communication to drive customer lifetime value

Assist

Delivery claim management to tackle fraud and build trust

Shield

Returns and exchanges  management to mitigate fraud and reward best customers

Solutions

WHY NARVAR?

Protect Revenue

Reduce payouts by 25% with IRIS™-powered fraud and abuse detection

Retain Revenue

Increase repurchases by 60% with exchanges or store credit

Grow Revenue

Boost ROI by 15x with product recommendations and cross sell opportunities

Increase Operational Efficiency

Save up to 89% in return logistics costs

Customers

industries

Apparel & Accessories

See All Customer Stories

featured

How Seager retains $0.43 on every $1 of returns

Resources

resources

featured

Engage “Beyond Buy”: Unlock Revenue with Personalized Track & Notify Campaigns

Report

Revolutionizing returns: the reverse checkout advantage

Company

company

6 Common Retail Return Reasons (And Why You Should Care)

Enhancing Customer Care with Post-Purchase Solutions

How to Deliver Bad News to Shoppers

How to Improve CSAT Scores in Call Centers Using Post-Purchase

How to Improve Your Shopify Customer Service Experience

How Ecommerce Retailers Can Cater to Luxury Shoppers

Narvar Launches Integration with Klaviyo

Narvar + Zendesk—An Expanded Partnership

How to be Customer-centric in a Time of Public Crisis

Building Customer Loyalty Post-purchase

Narvar Q&A with Industry Expert Shep Hyken: Part II

What Human Customer Service Can Do Better Than a Bot

How to Keep Consumers Happy by Learning from Uber’s Mistakes

Customer Loyalty: The Bread and Butter of the Restaurant Business