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Customer Experience
Enhancing Customer Care with Post-Purchase Solutions
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Narvar Return Drop-off Network Expands in Japan With Lawson, Inc. and SMARI
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Personalisation at Scale: Transforming the UK Retail Landscape
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Transforming Returns: Nationwide Convenience with Kohl’s Return Drop
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How To Simplify The Returns Process And Level Up Customer Experience
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5 Ways to Thrive in the Post-Purchase Landscape
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How to Deliver Bad News to Shoppers
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The Growing Normalization of Returns in Ecommerce
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5 Jobs That Will Transform Retail
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How MM.LaFleur Keeps Customers Coming Back
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How Bots Improve CX in Ecommerce
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The Economic Impact of Order Visibility
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How To Lower Ecommerce Returns in 13 Steps
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Increasing Customer Loyalty in Post-Purchase [Infographic]
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Making Ecommerce Returns A Quick Win for Everyone
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How to Select a Reliable Shipping and Packaging Provider
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Do You Know How Common Cart Abandonment Is?
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Why Is the Customer Experience So Important?
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The Ultimate Guide to Attracting Repeat Business
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How to Improve CSAT Scores in Call Centers Using Post-Purchase
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How to Improve Your Shopify Customer Service Experience
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[Podcast]: 60% Consumers Take Advantage of Retailers
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How Estimated Delivery Dates Help Sales
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5 Ways to Make Shoppers Happy
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5 Sneaky Return Expenses Every Merchant Must Know
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How to Eliminate Buyer’s Remorse
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How Returns Grow Customer Loyalty
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9 Questions to Ask About Returns in Retail
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How to Protect Shopper Loyalty
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3 Steps to Eliminate WISMO and WISMR
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Checklist: How To Reduce Apparel and Footwear Returns
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4 Things to Know About Frustration-Free Packaging
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5 Ways Trusted Brands Keep Customers Coming Back
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Narvar + Zendesk—An Expanded Partnership
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Podcast: Remarkable Retail W/ Narvar CEO Amit Sharma
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What Is the Biggest Mistake in Retail? A Terrible Return Process
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How to Communicate Throughout the Customer Journey
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The Anatomy of a Great Package Tracking Email
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How to Improve CSAT During the Holidays
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Fresh Ideas for Post-purchase Content That Customers Will Value
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Why You Should Modernize Your Patient Experience
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How to be Customer-centric in a Time of Public Crisis
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Optimize for These Holiday Retail Trends
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3 Ways to Compete with Amazon's Returns Process
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Global Returns Study: The Art of the Perfect Return
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Key Touchpoints to Optimize for Shoppers
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How Luxury Shopping’s Past Will Inform Its Future
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Customer Experience and Retention in Beauty
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3 (of many) Reasons You Should Attend the Narvar Summit
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How PrettyLittleThing Increased Loyalty
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Try-Before-You-Buy Is Influencing Online Returns
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Building Customer Loyalty with the 4 Cs
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How to Build Customer Loyalty During the Holidays
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The Best Retail Chatbots
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4 Must-Haves in a Package Tracking Solution
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The Role of Reinvention: Macy’s Epic Retail Rebound
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Why Customer Experience is Every Retail Leader’s Job
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4 Pitfalls to Avoid When Measuring Customer Experience
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3 Numbers to Watch If You Want to Keep Your Customers
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GDPR Just Killed Your Personalization Strategy. What Now?
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Building Customer Loyalty Post-purchase
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5 Ways to Get the Most Out of a Branded Tracking Experience
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Closing the Post-purchase Customer Experience Gap
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What Went Down at Shoptalk 2018
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6 Not-To-Miss Sessions at Shoptalk
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5 Teams to Include When Building a Post-purchase Business Case
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Content Roundup: Holiday 2017
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4 Ways to Inspire Trust Throughout the Retail Customer Journey
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Post-Purchase Mistakes During the Holidays
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How DSW Delivers During the Holidays
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How to Give Customers a Great Holiday Experience
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Study: The New Age of Customer Communications
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Narvar Q&A with Industry Expert Shep Hyken: Part III
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Narvar Q&A with Industry Expert Shep Hyken: Part II
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Narvar Q&A with Industry Expert Shep Hyken: Part I
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Door to Door in the Digital Age: Designing Push Communications
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Easy Returns Promote Customer Loyalty—Just Ask These Guys
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[Cheat Sheet] Build a Returns Experience That Customers Love
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Why Amazon Struggles with Luxury Retail
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How to Use Your Returns Policy to Get a Leg Up On Amazon
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Bracketing Makes Bedrooms Fitting Rooms
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Plus-Size—A Hidden Opportunity for Retailers
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The Rise of Resale Shopping
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Rebooting Retail Now Will Unlock Future Success
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What Human Customer Service Can Do Better Than a Bot
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Narvar Launches Post-purchase Benchmark
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How to create shopping experiences worth savoring
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4 High-tech Ways Store Associates Can Support Digital Shoppers
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What We Learned at the Narvar Summit
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Emotional Alchemy: The New Formula For Loyalty
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Supply Chain Technology is the New Cool Kid on the Block
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Shoppers Prefer Effortless Commerce
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Why Pop-up Stores Are Becoming So Popular
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How Retailers Tailor Your Experience with Predictive Analytics
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How to Deliver on Customer Expectations During the Holidays
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Introducing Narvar Alerts: Customers Deserve to Know
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How to Keep Consumers Happy by Learning from Uber’s Mistakes
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Authenticity Matters: Consumers Want Brands To Get Real
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Customer Loyalty: The Bread and Butter of the Restaurant Business
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In The Next E-Comm Evolution, Brands Go Beyond the Buy
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