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The #1 Post-Purchase Platform Launches Shipping Insurance, Narvar Secure Learn more

RETAIN REVENUE

Retain up to 60% of revenue with exchanges and store credit

Incentivize the post-purchase outcomes that keep money in your pockets and increase next purchase rates.

Retain up to 60% of revenue with exchanges and store credit
SHIELD

Keep up to 60% of revenue with exchanges and store credit

Provide consumer-friendly return options, including exchanges and upsell payments for higher-priced items, to help your business preserve revenue.

Person on a cellphone making an uneven exchange for a return.
SHIELD

Offer refund incentives

Allow shoppers to choose from refunds via gift card or original form of payment, and provide incentives to retain more revenue (e.g., instant store credit refunds).

promise

Reduce avoidable returns
due to late deliveries

Avoid claim payouts due to inaccurate estimated delivery dates (EDDs) causing late deliveries.

Order promise date based on ship to location with estimated delivery date with three shipping options.
SHIELD

Build consumer loyalty with IRIS™-driven promotions for high-trust consumers earlier in the returns lifecycle

Reward high-trust consumers earlier in the returns process to turn returns into future sales, resulting in more revenue retained, stronger loyalty, and a smarter approach to returns.

Orvis retailer offering a 10% discount on a returns order to a man on his cell phone.

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