Returns Consolidation 203
Activating Returns Consolidation to Improve Profitability
Learn how perfecting returns consolidation impacts the bottom line by reducing carrying costs, shortening time to resale, and making it easier to recognize revenue.
Revenue Retention 310
Using a Better Returns Experience to Turn Refunds Into Exchanges
Returns don’t need to be a negative for retailers. Examined through the right lens, returns are a tremendous opportunity. In this course, you’ll learn what you can do to create a bulletproof returns experience that protects your revenue.
How to Eliminate ‘Where is my refund?’ From Your Customer’s Vocabulary
You’ve heard it a million times before—a stronger customer experience leads to stronger lifetime value. What you haven’t heard is how your returns process plays a critical role in improving the overall customer experience and your revenue.

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