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Ecommerce

How to improve CSAT despite longer fulfillment times this holiday season

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3 Ways to Compete with Amazon's Returns Process

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Magical Moments: Key Touchpoints to Optimize the Customer Journey

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3 (of many) Reasons You Should Attend the Narvar Summit

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Building Customer Loyalty with the 4 Cs

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Five Tips for Perfecting Post-purchase Comms

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You Can’t Have Brand Authenticity Without a Holistic Customer Journey

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4 Questions to Ask Before Building a Post-purchase Solution

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5 Teams to Include When Building a Post-purchase Business Case

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6 Post-purchase Resolutions for Customer-centric Retailers

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4 Ways to Inspire Trust Throughout the Retail Customer Journey

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The Narvar Carrier Partner Advantage

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How to Communicate Throughout the Customer Journey

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What You Should Know About the Rise of Voice-Activated Shopping

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The Scary Truth About Delivering a Bad Holiday Post-purchase Experience

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3 Hidden Insights — Stitch Fix IPO Filing

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What Retailers Should Consider Before the Holiday Returns Rush

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7 Sessions to Get Excited About at Shoptalk Europe 2017

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How MM.LaFleur Keeps Customers Coming Back For More

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Know Before You Go: 5 Not-to-Miss Sessions at Shop.org 2017

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A Recipe for Post-purchase Success

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Narvar Q&A with Industry Expert Shep Hyken: Part III

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[Cheat Sheet] Build a Returns Experience That Customers Love

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Amazon's Strategy is Clearly Outlined in Prime Day Offers

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Why Amazon Struggles with Luxury Retail

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How to Use Your Returns Policy to Get a Leg Up On Amazon

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Bracketing: For Online Returns, the Bedroom Is the New Fitting Room

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How Direct-to-Consumer (D2C) Brands Are Rewriting the Rules of Retail

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The Future of Retail Is Now: Why We’re Looking Forward to IRCE 2017

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What’s Old Is New Again: The Rise of Resale Shopping

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Rebooting Retail Now Will Unlock Future Success

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Event Preview: Don’t Miss These Key Themes at eTail West

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Shopping Preferences Shifting Toward Effortless, Emotion-driven Commerce, Says New Study

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Be Prepared For These 2017 Retail Trends

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Narvar Speaker Series: Jenny Lefcourt of Freestyle Capital

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