Cookies and Other Technologies

A cookie is a piece of information sent to your browser from a website and stored on your device’s hard drive. Cookies can help a website like ours recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website or service.

Cookies can be stored on your device for different periods of time. “Session cookies” only last for as long as the browser session and are deleted automatically once you close your browser. “Persistent cookies” survive after your browser is closed until a defined expiration date set in the cookie and help us recognize your device when you open your browser and browse the Internet again.

We also use pixel tags, from the third parties set out below, to help us improve use of our Services, and know when content has been shown to you. Pixel tags are a technology similar to cookies that are placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and often are used in combination with cookies.

Customer acknowledges the below requirements and/or limitations:

Technologies Used by Narvar

 The types of Technologies that we use are detailed below.

Operationally Necessary‍

We use Technologies in connection with our provision of Services to our Customers, in order to operate the Services, deliver a better service and identify and track errors. Some of these Technologies include:

• Bugsnag: A service provided by Bugsnag, Inc. used to correct errors and problems with the functionality of our Services.
• ‍New Relic: A browser monitoring product that gives visibility into the complete web page lifecycle for modern browser-side applications.
• ‍Sparkpost: Used to support email delivery.
• ‍LiveChat: A cookie placed by Narvar to offer live support chat.
• ‍Shipment ID tracking: A cookie placed by Narvar to support our order tracking Services offered to our Customers.

Analytics / Performance‍

The Site uses analytics and performance cookies that allow us to recognize and count the number of visitors, to see how visitors move around the Site and how the Site and the Services are being used. This helps us to improve the way our Site works, for example by making sure visitors are finding what they need easily. The information collected through these cookies include anonymous traffic statistics, like number of page views, number of visitors, and time spent on each page. In particular, the Site may use:

• Google Analytics (such as cookies named _ga, _gat, _gid), a web analytics service provided by Google Inc. (“Google”). The information collected by Google (including your IP address) will be stored by Google on servers in the United States. You can learn more about Google Analytics’ privacy practices here. You can prevent your data from being collected by Google Analytics on our Site by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser here.‍
• Google Tag Manager, a tag management tool provided by Google. This helps us store information about your preferences regarding cookies on our Site.‍
• Marketo: This tool is used to collect information about your visit and interaction on the Site, in particular what Narvar web pages users visit, what links users click in emails and to collect data when a user voluntarily fills out forms on the Site. Learn more about Marketo’s privacy practices here. You can prevent your data being collected by Marketo by contacting Narvar at mktgsupport@narvar.com.‍
• FullStory: We use FullStory for session replay analytics. FullStory’s service allows us to record and replay an individual’s interaction with the Services. This helps us understand our user’s experience and how we can improve our Services. Learn more about FullStory’s privacy practices here. You can opt out of FullStory’s processing of your information on our Site here.

Advertising‍

Through our Services, we may allow third party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other web services) for purposes of delivering targeted advertisements to you when you visit third party services within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.” Some of the advertising Technologies we may use include:

• DoubleClick: Google Inc.’s use of advertising tools enables Google and its partners to serve ads to you based on your visit to our Site. You may opt out of personalized advertising by visiting Google’s Ads Settings here. Learn more about Google’s privacy practices here.
• ‍Facebook: Facebook, Inc. provides technologies that enable us to serve users with ads on Facebook based on their visit to and interaction on the Site. Learn more about Facebook’s practices here.‍
• LinkedIn: Learn more about LinkedIn’s privacy practices here and, to opt out, click here.
• ‍YouTube: Learn more about Google’s privacy practices here.

You can opt out of seeing online interest-based ads on this third-party page or European Digital Advertising Alliance (please read the “Your Choices” section below for more information).You can also opt-out of some personalized ads by following the instructions below.

• For DoubleClick, by downloading and installing the DoubleClick Opt-out Browser Add-on for your current web browser here.
• For information on how to opt-out of LinkedIn advertising tracking technologies, click here.
• For information on how to opt-out of Yahoo Analytics advertising tracking technologies, click here.

Your Choices

You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. On most web browsers, you will find a “help” section on the toolbar. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

• Internet Explorer
• ‍Mozilla Firefox
• ‍Google Chrome
• ‍Apple Safari

Please note that if you reject cookies or turn cookies off, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. Cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions here.

To find out more about cookies and similar Technologies, including how to see what cookies and similar Technologies have been set and how to manage and delete them, visit this third-party page in the United States, or the European Digital Advertising Alliance in Europe, or the Network Advertising Initiative’s online resources, and follow the opt-out instructions there. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings. Please note you must separately opt out in each browser and on each device.

Changes

We may add or remove Technologies or change the type of third-party service providers that place Technologies on the Services at any time. When we do so, we will endeavor to update this Policy by posting an amended version online. Unless additional notice or consent is required by applicable laws, this will serve as your notification of these changes.