The ultimate post-purchase solution for Shopify merchants

60% of revenue retained through exchanges and gift cards

Convert refunds into repeat purchases with intelligent return pathways.

40% reverse logistics cost savings with returns consolidation

Consolidate shipments and streamline returns to reduce operational costs.

60% reduction in call center costs (WISMR) with proactive returns messaging

Keep consumers informed post-purchase, reducing WISMR and improving satisfaction.

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Seamless, Flexible, and Reliable Post-Purchase Experience Platform

“What I like best about Narvar is its ease of implementation and how effortlessly it fits into day-to-day operations. We use it frequently to manage key parts of the post-purchase journey from order tracking and delivery notifications to returns and branded communication...”

ASSISTANT MANAGER - CUSTOMER COMMUNICATION

VERIFIED USER IN APPAREL & FASHION

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Excellent Customer Experience and Easy-to-Use Platform

“Their dashboard and ability to update our track pages and emails to include information about new product launches, promotional periods, and creative changeoves is quick and easy. This helps to make my life much less complicated when it comes to scheduling these activities for myself and our team...”

HEAD OF MARKETING

VERIFIED USER IN RETAIL

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We Love Narvar!

“Narvar Returns & Exchanges on Shopify is a dream. You can customize your returns experience with return rules, restrictions, exceptions, refund rules, and more and manage returns all within the app on Shopify. You can also set user restrictions which has been very useful for us to allow our CS team to view and process returns...”

CX Operations Manager

VERIFIED USER IN RETAIL

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