Insights

Thought leadership on where retail is headed, including macro trends, global shifts, and evolving consumer expectations.

Warehouse associate scanning a returned package

Optimizing retail returns in the face of rising tariffs

Retailer Building a 2025 Operational Plan

3 Things Retailers Need to Stop Doing in 2025

Retailer unlocking hyperpersonalization through AI and ML

How AI and Machine Learning Are Changing Retail Personalization Forever

Retail shopper committing delivery claim fraud

How Narvar Assist Mitigates 4 Costly Delivery Claim Fraud Tactics

Browse Insights

Consumer listing reason for return in the return portal flow

6 Common Retail Return Reasons (And Why You Should Care)

Consumers offered to "keep the item" on a return request

How Consumers Feel About "Keep the Item" Return Policies

Consumer committing retail fraud

What is Retail Return Fraud? Types of Fraud & How to Prevent It

Consumer Sharing Key Product Review Trends

Key Product Returns Trends in 2024 and Beyond

Consumer Researching Retail Sustainability Practices

3 Retail Sustainability Expectations of UK Consumers

3 Key Takeaways from The Lead Summit 2024

Consumer at home

Personalisation at Scale: Transforming the UK Retail Landscape

The Growing Normalization of Returns in Ecommerce

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