Narvar awarded for giving consumers unprecedented control & visibility of ecommerce packages
SAN FRANCISCO, February 20, 2019 -- Narvar, the pioneer in post-purchase customer engagement, today announced it has placed No. 7 in the Enterprise segment on Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2019. The list honors the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s volatile world. This is Narvar’s first year appearing on the list.
In today’s on-demand era, consumers are growing more accustomed to tracking their deliveries, receiving real-time updates, and having flexibility to make changes throughout the process. To help retailers meet these evolving needs, this past year Narvar introduced several industry-first features to streamline ecommerce package tracking and give consumers more fine-grained control and transparency. With these innovations in real-time visibility and control of packages within a retailer’s branded post-purchase experience instead of the more generic carrier interface, consumers have peace of mind about their online shipments. Also, these advancements provide consumers the ability to outwit “porch pirates,” redirect packages to a nearby location or even communicate directly with the driver, which ultimately engender more confidence and trust in the retailer.
“It’s an honor to be recognized as one of Fast Company’s most innovative enterprise companies,” said Amit Sharma, founder and CEO, Narvar. “Our team is committed to simplifying the everyday lives of consumers, and this acknowledgement is a testament to our impact so far. We’re inspired to continue ensuring today’s brands and retailers are building customer relationships beyond the ‘buy’ button by giving them the transparency and control they desire.”
This award comes on the heels of significant growth and momentum for Narvar, which most recently announced further expansion in Europe, through the acquisition of Paris-based startup, Kronos Care. Also this past year, Narvar closed a $30M Series C funding round, added 100 clients and doubled the number of consumers it’s touched in the last 12 months to 400 million worldwide. Today, more than 550 retailers, including 43 of the Internet Retailer 100, trust Narvar to deliver seamless post-purchase experiences that retain, engage and delight customers. The World’s Most Innovative Companies is Fast Company’s signature franchise and one of its most highly anticipated editorial efforts of the year. It provides both a snapshot and a road map for the future of innovation across the most dynamic sectors of the economy. This year, Fast Company’s editors and writers sought out groundbreaking businesses across 35 industries and every region, in addition to judging nominations received through their application process.
“Established players are showing the same kind of nimbleness that we’ve generally associated with startups,” said Fast Company deputy editor David Lidsky, who oversaw the issue with senior editor Amy Farley. Fast Company’s Most Innovative Companies issue (March-April 2019) is now available online at fastcompany-MIC, as well as in app form via iTunes and on newsstands beginning February 27th. The hashtag is #fcmostinnovative.
Narvar helps retailers inspire loyalty beyond reason. As an enterprise-grade customer engagement platform serving 550+ retailers like Sephora, Patagonia, Home Depot, Gap, and Bose, Narvar enables seamless post-purchase engagement that retain, engage, and delight customers — from cart to doorstep, and beyond. With effortless order tracking, proactive communications, and seamless returns, Narvar applies machine learning across billions of interactions to simplify the everyday lives of consumers. For more information, visit narvar.com.
ABOUT FAST COMPANY
Fast Company is the only media brand fully dedicated to the vital intersection of business, innovation, and design, engaging the most influential leaders, companies and thinkers on the future of business. Since 2011, Fast Company has received some of the most prestigious editorial and design accolades, including the American Society of Magazine Editors (ASME) National Magazine Award for “Magazine Of The Year,” Adweek’s Hot List for “Hottest Business Publication,” and six gold medals and 10 silver medals from the Society of Publication Designers. The editor-in-chief is Stephanie Mehta and the publisher is Amanda Smith. Headquartered in New York City, Fast Company is published by Mansueto Ventures LLC, along with our sister publication Inc., and can be found online at www.fastcompany.com.
Andria is Global Director of Marketing & Communications at Narvar. She grew up in entertainment at iconic brands like EMI & MTV before pivoting to ecommerce, most recently at Walmart.com.