Narvar Secure is a fully integrated shipping insurance solution that protects consumer purchases while protecting retail margins and unlocking new revenue. It covers the most common delivery issues, including loss, theft, and damage.

Offering ecommerce shipping insurance gives shoppers peace of mind, building trust, reducing anxiety, and protecting your bottom line. It assures shoppers that if something happens to their order in transit, they’ll be covered. This leads to higher conversion rates at checkout, fewer negative reviews, and improved customer loyalty.

Most ecommerce shipping insurance solutions cover packages that are lost, stolen, or damaged between the time they leave the fulfillment center and arrive at the customer’s doorstep.

For retailers, Narvar Secure is free to use. They can offer it to consumers as an optional add-on at checkout, and consumers pay the cost of the insurance. Secure also gives retailers the option to subsidize the cost of shipping insurance for certain or all consumers.

For consumers, the cost of shipping protection via Narvar Secure depends on order value only, and the rate is dependent on several factors that the insurance company evaluates retailer by retailer.

When customers know their purchase is protected, they’re more likely to buy confidently and come back for future purchases. Ecommerce shipping insurance reassures shoppers that any delivery problem will be resolved quickly, strengthening brand reputation and building loyalty over time.

Studies show that when shoppers see their orders are protected, they’re more likely to complete a purchase. Ecommerce shipping insurance reduces perceived risk and increases trust at checkout, leading to higher conversion rates and repeat purchases.

Narvar Secure integrates directly into your ecommerce platform, offering coverage for lost, stolen, or damaged packages. Customers can opt in at checkout, and if something goes wrong, they can file a claim directly through a branded, self-service portal — no carrier forms required. Narvar Secure stands out for its speed, automation, and customer-first approach. Unlike many providers, it’s built specifically for ecommerce, offering fast claim approvals, easy integration, and a seamless experience that strengthens brand trust.

Retailers can earn a share of the premium for each insured order.

Yes. Narvar Secure integrates with major ecommerce platforms and order management systems, making it easy to add shipping insurance to your checkout flow without disrupting your existing operations.