Safeguard loyalty and margins with smarter returns management

60% of revenue retained through exchanges and gift cards

Convert refunds into repeat purchases with intelligent return pathways.

40% reverse logistics cost savings with returns consolidation

Consolidate shipments and streamline returns to reduce operational costs.

18% revenue protected though eligibility enforcement

Block fraudulent or ineligible returns without compromising trusted consumers.

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A True Partner in Seamless Returns and Exchanges

“The best part of working with Narvar has been our customer success manager, who provides valuable data on our usage, suggests ways to improve, and answers every question thoroughly. Narvar has been an excellent partner, highly responsive and genuinely invested in the relationship...”

SITE OPERATIONS COORDINATOR

VERIFIED USER IN RETAIL

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Seamless, Flexible, and Reliable Post-Purchase Experience Platform

“What I like best about Narvar is its ease of implementation and how effortlessly it fits into day-to-day operations. We use it frequently to manage key parts of the post-purchase journey from order tracking and delivery notifications to returns and branded communication...”

ASSISTANT MANAGER - CUSTOMER COMMUNICATION

VERIFIED USER IN APPAREL & FASHION