Returns and exchanges management to mitigate fraud and reward best customers
Personalized tracking experiences to build brand loyalty
AI-powered delivery date estimates to boost conversion
Delivery claim management to tackle fraud and build trust
Proactive communication to drive customer lifetime value
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
Blog / Authors
Murray Phillips
Murray Phillips leads business change at TransVirtual, a fast-scaling logistics SaaS business, by providing strategic analysis and problem solving in order to develop and implement improvement strategies. He believes in fostering collaboration across all teams and connecting executive direction with practical implementation.
