Blog / Authors

Genevieve Easterling

Nov 17, 2021

The Unsexy Reality of How to Prevent Returns

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Oct 30, 2018

The Best Retail Chatbots

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Customer Experience

Sep 27, 2018

The Role of Reinvention: Macy’s Epic Retail Rebound

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Customer Experience

Sep 25, 2018

Bracketing: The Bedroom is the New Fitting Room

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Mar 16, 2018

Narvar Employee Spotlight: Tara Elwell

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Feb 28, 2018

The Year Ahead at Narvar: What Came Out of Our 2018 Kickoff

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Feb 22, 2018

CX, Omnichannel & More: What to Look Out for at eTail West 2018

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Jan 30, 2018

Content Roundup: Loyalty 2.0

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Jan 16, 2018

5 Teams to Include When Building a Post-purchase Business Case

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Customer Experience

Dec 20, 2017

Content Roundup: Holiday 2017

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Customer Experience

Oct 31, 2017

Post-Purchase Mistakes During the Holidays

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Customer Experience

Sep 19, 2017

Study: The New Age of Customer Communications

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Customer Experience

Aug 24, 2017

Narvar Q&A with Industry Expert Shep Hyken: Part III

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Customer Experience

Aug 22, 2017

Narvar Q&A with Industry Expert Shep Hyken: Part II

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Customer Experience

Aug 17, 2017

Narvar Q&A with Industry Expert Shep Hyken: Part I

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Customer Experience

Jul 20, 2017

[Cheat Sheet] Build a Returns Experience That Customers Love

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Customer Experience

Apr 14, 2017

Rebooting Retail Now Will Unlock Future Success

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Customer Experience