Narvar for
Direct Sales

Direct Sales success depends on personal relationships. Give your consultants the tools they need to build trust and keep consumers coming back.


  • Build trust and confidence across the post-purchase journey

  • Enable consultants with timely order information

  • Support consumers while reducing customer service costs


Benefit from Narvar’s experience serving 1100+ top retail brands. Power the complete post-purchase journey and offer order communications, tracking, and online returns both for consultants and customers.


Use Narvar to build customer loyalty. Narvar offers complete visibility into order fulfillment, shipping, and returns. Manage complex multi-item transactions from a seamless online interface. 


Give them the best experience possible. Always keep them informed about their orders, recommend new products, and offer convenient return options with access to 75,000+ return locations, without needing to print a shipping label.

Trusted By The Best

How Narvar works for consultants and consumers alike

Automatic shipping updates

Give them complete visibility

When consultants have visibility into shipments, they can follow up with customers the day their order is delivered and even recommend additional products on the spot!

Consumers get real-time branded updates about an anticipated delivery—another opportunity to interact with your brand.


75% of shoppers expect proactive communication about their purchases.

Branded tracking page

Turn anticipation into engagement

Don’t make them ask “when?” Create elegant, branded tracking pages that give consultants a daily digest into the status of their orders and lets consumers see when their own orders will arrive. 

Branded tracking pages offer an additional conversion channel. Consumers can shop personalized recommendations and share their purchases on social media—all while checking the status of their orders online.


Marketing assets on the tracing page have an average 10–20% click-through rate.

Returns and replacements

Convert returns into sales

Generate brand loyalty by allowing consultants and consumers to start their own returns online. Offer the widest selection of return methods with access to Narvar’s network of 75,000+ return locations— no need to print a shipping label.

Set differentiated return policies for distributors and customers to cater for their unique needs. Leverage returns analytics to improve your product and operations.


76% of shoppers say they would give repeat business to a retailer that makes the return process simple.

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