Narvar's 2024 State of Returns report is here—get your copy now!
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Narvar's 2024 State of Returns report is here—get your copy now!
Provide the customer with clear and detailed information on the estimated delivery date and time; giving them the confidence to click ‘buy’.
Make sure that all information a customer might require at this stage of the journey can be found easily including information on their various delivery options and the order deadline for next/same day delivery.
83% of consumers demand a guaranteed delivery date for packages, this is an easy customer service win. Give your customers the power to choose.
Burberry is upfront about how to return items, giving their customers all the information they need about eligibility criteria and the options available.
They also provide an estimated delivery date, so the customer isn’t guessing when thier parcel will arrived.
Provide the customer with clear and detailed information on the estimated delivery date and time; giving them the confidence to click ‘buy’.
Make sure that all information a customer might require at this stage of the journey can be found easily including information on their various delivery options and the order deadline for next/same day delivery.
83% of consumers demand a guaranteed delivery date for packages, this is an easy customer service win. Give your customers the power to choose.
Burberry is upfront about how to return items, giving their customers all the information they need about eligibility criteria and the options available.
They also provide an estimated delivery date, so the customer isn’t guessing when thier parcel will arrived.
