Skip to main content
New

Shipping Protection: Build Consumer Trust and Unlock Another Revenue Stream Learn more

Personalize Experiences

Improve the customer experience with personalized post-purchase journeys

Narvar leverages real-time customer behaviors and data to ensure a seamless, personalized shopping journey from order tracking to returns. Enhance customer satisfaction and loyalty through personalization by catering to individual preferences and needs throughout the post-purchase experience.

Intelligent solutions across
the customer journey

Pre-Purchase

Improve conversion up to 4% with personalized EDDs

Delivery

Drive 13% CTR via personalized tracking experiences

Post-Delivery

Offer convenient, frictionless returns with +95 NPS

Logistics

Intelligently route items to the
right place

track

Create a seamless brand extension

Build post-purchase trust in your brand through beautifully branded and context-aware tracking pages, from order fulfillment through delivery. Create segmented post-purchase customer experiences based on hundreds of attributes, including product, item, loyalty program, geography, spending behavior, and more.

notify

Meet your customers where they are

Provide personalized omnichannel communication throughout the delivery journey via email, SMS, WhatsApp, and Line. Consumers can set their preferences to receive communications on their favorite channels.

SHIELD

Personalize the
return experience

Reward your best customers, deflect fraudsters, and drive better business outcomes based on the consumer and return reason.

Improve promotional marketing via Narvar Martech integrations

Our martech integrations provide unique, relevant shipping event data, enhancing your ability to develop hyper-relevant campaigns. With Narvar you can finally have an all-encompassing view of every consumer interaction with your brand, unlocking your ability to ensure the right message is delivered at the perfect time.

How Rothy’s boosts customer satisfaction with Narvar

As Rothy's updated its tech stack, it leveraged Narvar Track to provide a seamless, branded customer experience. Learn why the Rothy's team loves Narvar's modular interface, allowing them to swap marketing assets with ease.

“When customers come on the website, we want to help them find the shoe to buy, in the right size, color, etc. After purchase, we want to make sure we retain the customer through a great tracking experience—providing the right information in the emails we send and the tracking page. Narvar helps us do just that to provide the ultimate customer experience.”

Ashish Nangia

Product Manager at Rothy's

Featured

Get more insights from the experts

blog

Narvar Unveils Strategic Integrations and Platform Enhancements at Shoptalk 2025

blog

Narvar Introduces Shield: AI-Powered Returns Management & Fraud Prevention

blog

Shipping Protection Builds Consumer Trust and Unlocks Another Revenue Stream for Retailers

GET STARTED

Every interaction counts
“Beyond Buy”

Power them with Narvar to grow loyalty and margin delight.