Narvar's 2024 State of Returns report is here—get your copy now!
Ditch status-quo, one-size-fits-all returns. → Learn More
Narvar's 2024 State of Returns report is here—get your copy now!
Be upfront about how the shoppers can return something throughout your website, making sure it's easy to understand all the eligibility criteria and options available.
Provide the customer with clear and detailed information on the estimated delivery date and time on the product page including cut-off times; giving them the confidence to click ‘buy’.
Did you know that 49% of shoppers actively check the retailer’s return policy before completing an online transaction? Or that 74% agree that they are more likely to shop again with retailers that provide estimated delivery dates and times on their pre-purchase page. A further 53% of shoppers won't purchase something if they don't know when it will arrive.
Getting this moment right is critical to securing a sale – today and tomorrow.
HP makes sure that all the customer might require at this stage of the journey can be found easily including information on their various delivery options including salient information like cut-off times for delivery PLUS they provide their customer with an accurate delivery date.
Be upfront about how the shoppers can return something throughout your website, making sure it's easy to understand all the eligibility criteria and options available.
Provide the customer with clear and detailed information on the estimated delivery date and time on the product page including cut-off times; giving them the confidence to click ‘buy’.
Did you know that 49% of shoppers actively check the retailer’s return policy before completing an online transaction? Or that 74% agree that they are more likely to shop again with retailers that provide estimated delivery dates and times on their pre-purchase page. A further 53% of shoppers won't purchase something if they don't know when it will arrive.
Getting this moment right is critical to securing a sale – today and tomorrow.
HP makes sure that all the customer might require at this stage of the journey can be found easily including information on their various delivery options including salient information like cut-off times for delivery PLUS they provide their customer with an accurate delivery date.
