Narvar's 2024 State of Returns report is here—get your copy now!
Ditch status-quo, one-size-fits-all returns. → Learn More
Narvar's 2024 State of Returns report is here—get your copy now!
Offer personalized experiences that build loyalty with best-in-class post-purchase experience software, and a platform powered by actionable intelligence from billions of interactions.
Offer personalized experiences that build loyalty with best-in-class post-purchase experience software, and a platform powered by actionable intelligence from billions of interactions.
Grow revenue, reduce costs, and run post-purchase more efficiently on a fully integrated platform. Actionable insights from the Narvar Network deliver exceptional consumer experiences and drive better business outcomes.
Narvar Network
Our network learns from billions of data points across our ecosystem of over 2,000 retailers, carriers, and partners. The Narvar Network is smart, actionable, predictive, and improves with every new interaction.
42 billion annual touchpoints across the ecosystem
200K global pickup and
drop-off locations
90% of US adults use Narvar
Promise
Instill buyer confidence and eliminate anxiety by surfacing estimated delivery dates throughout the ecommerce buying journey. Narvar’s EDDs are highly configurable and are powered by machine learning models that drive continuous improvement.
Notify
Make every moment count in the consumer journey via multi-channel, on-brand messaging that’s built to drive engagement through proactive, timely updates.
Track
Deliver contextual, on-brand order tracking experiences that reduce support costs and drive engagement.
Return & Exchange
Offer returns experiences that reduce costs, recapture revenue, and deliver unparalleled consumer convenience.
Whether you are an up-and-coming D2C brand or a multi-national powerhouse, Narvar’s post-purchase experience software platform is ready for you. Enhance and streamline the user buying journey, confidently, with one of our certified partners.
300+ carriers supported worldwide
50+ pre-built integrations as well as custom APIs
Support any mix of digital and in-store models
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““Customers trust our brand more when they don’t need to go to carrier sites to track their orders or returns…Narvar makes our business look more legitimate.”
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"Narvar helps make purchases easier for our customers. It helps us be more transparent and lets our customers really get to know and trust us. And that keeps them coming back."
To serve our global retailers we have offices in:
San Francisco, New York, Atlanta, Austin, London, Bangalore, and Tokyo.
