AI-powered delivery date estimates to boost conversion
Seamless shipping insurance that resolves issues fast and protects shopper confidence.
Personalized tracking experiences to build brand loyalty
Proactive communication to drive customer lifetime value
Delivery claim management to tackle fraud and build trust
Returns and exchanges management to mitigate fraud and reward best customers
Reduce payouts by 25% with IRIS™-powered fraud and abuse detection
Increase repurchases by 60% with exchanges or store credit
Boost ROI by 15x with product recommendations and cross sell opportunities
Save up to 89% in return logistics costs
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Loyalty starts at checkout
With 95%+ EDD accuracy and built-in protection from theft, loss, and damage, Narvar transforms hesitation into confidence. Retailers lift conversion, protect margins, and open new revenue streams — while consumers click ‘buy’ with certainty.
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Checkout hesitation is costly
Nearly half of consumers abandon carts if delivery isn’t clear — and 60% will choose a retailer that provides an exact arrival date. At the same time, delivery anxiety and theft continue to rise, putting both revenue and loyalty at risk. For retailers, every failed delivery costs $25–$35 and erodes trust.
With Narvar, predictability becomes profitability. Clear delivery promises and built-in protection transform hesitation into confidence, transparency into conversion, and every order into an opportunity for lasting loyalty and revenue growth.
Turn every order into an opportunity to earn trust — and drive revenue
Boost conversion up to 5% with AI-powered delivery estimates
Narvar's delivery promise dates are powered by four machine learning models to drive continuous improvements and unparalleled accuracy and precision.
From cart to claim, deliver peace of mind that pays off
Narvar Secure gives consumers a clear, optional way to protect their purchase—and gives retailers a powerful lever to preserve margin, reduce strain, and drive long-term value.
“Through Narvar’s products, we can differentiate ourselves and deliver an experience that feels just as premium as our products. We can show a different date to a different customer based on the shipping method they chose—and the email is in their local language.”
Frequently asked questions
Why do retailers lose so much revenue at checkout?
Nearly half of consumers abandon carts when delivery isn’t clear — and 60% will choose a competitor who provides an exact arrival date.
How accurate are Narvar’s delivery promises?
With Narvar Promise, retailers achieve 95%+ on-time accuracy, powered by AI models trained on 42B+ touchpoints.
Why do some delivery dates show a range instead of one day?
IRIS™ adapts promises in real time. If a single date can’t be guaranteed, Narvar shows a clear window to set expectations accurately — boosting conversion and reducing costly delivery exceptions.
What financial impact can Narvar have at checkout?
Narvar lifts conversion by up to 5%, drives a +17% ‘Add-To-Cart’ conversion and reduces cart abandonment by 9% — directly impacting digital revenue.
How does Narvar address delivery theft and loss concerns?
Narvar Secure lets you offload liability for lost, stolen, or damaged packages while preserving a frictionless consumer experience.
Is the solution scalable across regions and platforms?
Yes. Narvar integrates with major commerce platforms and supports 1,500+ retailers globally, adapting promises across carriers, geographies, and languages.
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Power every moment
after the buy
Build trust. Protect margins. Drive growth—”Beyond Buy”.
