Remove friction from returns with a beautifully branded, self-service solution that simplifies the experience for customers and creates new opportunities to reduce costs and recapture revenue
Automate & Streamline the Customer Experience
Increase Operational Efficiency
Make Every Return a Potential Repurchase
Online Purchases: Make it easy for customers to return and exchange items bought online, and give them the most options. Establish and manage return granular policies that set you apart.
Store Purchases: Give customers the choice to return store-bought items online, making it convenient for them to initiate returns from home.
Wholesale Purchases: Clear the way for simple wholesale and marketplace returns. Now, clients have one seamless and integrated platform to return multiple items across SKUs and sizes.
Streamline an offline, time-consuming returns experience to a self-service, online experience that doesn’t make consumers check return policies and offers convenient replacements or exchanges right on the spot!
Be ready for anything. Expand to new geographies or deploy new offerings with the confidence of a wide reach.
Improve product quality and stay ahead of your competitors via actionable analytics. Benchmark your performance against Narvar’s client base of 650+ retail brands.
One size does not fit all. Deploy tailored returns flows, policies, and fees for different products or customer segments to offer a differentiated experience.
Save logistics costs by dynamically dispositioning returns to multiple return locations such as warehouses or drop shippers.
Keep consumers informed during the returns journey and reduce inbound inquiries.