Healthcare purchases are sensitive, life-critical transactions. Narvar’s HIPAA compliant solution enhances the post-purchase eCommerce journey. Build long-term patient loyalty through proactive communications and timely support.
Increase brand loyalty
Drive conversions and new revenue
Reduce customer service costs
Send proactive on-brand transactional messages to patients for any account, shipment, or delivery update.
Choose from 21 pre-built transactional messages or create and customize new messages across email, SMS, Whatsapp, and Line without any development effort.
Don’t make them ask “when?” Power the post-purchase journey with elegant, branded tracking pages that keep patients updated every step of the way.
Customize tracking pages to provide helpful articles, product support, and personalized recommendations to your patients.
Narvar Returns & Repairs
Help your patients focus on what matters most—their health. Make returns, warranties, and repairs as seamless as possible with Narvar’s self-serve return platform.
Patients can initiate returns online, regardless of whether they purchased in-store or online. Give them the industry’s widest choice of return options: mail, curbside, in-store, as well as to Narvar’s network of 75,000+ return locations.