Insights

Consumers. Retail. Technology.

Sharing perspectives and inspiring ideas.

Video

How Retailers Can Tackle Supply Chain Disruptions

Consumer Report

State of Returns:
New Expectations

Video

Looking Beyond the Curve Towards Retail Recovery

Video: Returns Policy Best Practices Amidst COVID-19

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4 Consumer Behaviors That Will Persist Post-crisis

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How to be Customer-centric in a Time of Public Crisis

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Survey Results: Retailer Sentiment and Action During The COVID-19 Crisis

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Video: How Retailers Are Pivoting During the COVID-19 Crisis

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Coronavirus: Protecting the Retail Supply Chain

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Retailers making a difference

March 25, 2020

Brands such as Nike and Gap are making masks for health care workers

March 24, 2020

Nike Says Digital Orders Offset Damage to Retail From Coronavirus

March 16, 2020

Louis Vuitton owner LVMH to make hand sanitizers to fight coronavirus

Industry trends

March 23, 2020

With retail stores closing, digital native companies turn to virtual styling services

March 23, 2020

Perspectives for North America’s fashion industry in a time of crisis

March 23, 2020

Retailers extend return policies and start curbside pickup in wake of the coronavirus