Make returns easier than ever. Offer customers the ability to return to a local The UPS Store location without worrying about packaging or printing labels.
Increase NPS with the easiest way to return
Reduce customer support costs
Differentiate yourself from other retailers
21% of customers would be willing to pay up to $5 to have return packaging and labeling taken care of for them.Read the 2020 Narvar Consumer Returns Study
No packaging or printers needed! Customers simply show a QR code at their selected The UPS Store location. UPS takes care of packaging and shipping back to your warehouse.
Let customers pay directly for this return method.
Ensure a superior experience by measuring NPS across all The UPS Store locations and taking action to improve based on customer feedback.